Reuben Krause

Great customer service, very knowledgeable staff. Reuben and David were fantastic to work with.and I highly recommend others in the market go to this dealership!!! Reuben and David were fantastic to work with.and I highly recommend others in the market go to this dealership!!! More

Print

From beginning to end, everyone at Sam Pack's Five Star Ford treated us with honesty, professionalism, and respect. If you're looking for a dealership that truly values its customers, I highly recommend gi Ford treated us with honesty, professionalism, and respect. If you're looking for a dealership that truly values its customers, I highly recommend giving them a chance. More

Print

I’ve been doing business with Sam Pack for several years now, and there’s a reason I keep coming back. The team here is incredible to work with… professional, straightforward, and they genuinely take care o now, and there’s a reason I keep coming back. The team here is incredible to work with… professional, straightforward, and they genuinely take care of their customers. They just helped put me into my dream truck, and I can’t get the smile off my face. A huge thank you to Raj Patel and David Baldovin for going above and beyond and making the whole experience smooth and enjoyable. I’m about to turn 54 years old, and I feel like a kid again sitting in the driver’s seat of this Ranger Raptor. Absolutely love this truck. You’ve earned a customer for life. I can’t say thank you enough. More

Print

Just bought my 7th truck from Sam Pack, and once again, the experience was top-notch! Jared, Adam, Reuben, and Tommy are the Super Bowl MVPs of this dealership! They worked at my pace—I didn’t want to spen the experience was top-notch! Jared, Adam, Reuben, and Tommy are the Super Bowl MVPs of this dealership! They worked at my pace—I didn’t want to spend all day talking paperwork or haggling over deals. I gave them my list of wants, and each of them zipped through it with ease. Huge thanks to Mr. Sam Pack for hiring such an incredible team! More

Print

The entire team at Sam Packs Five Star Ford in Carrollton are the BEST!!! Seth was amazing with selling me the beautiful Escape and before I even got there his Team Lead Reuben was on it making sure I felt c are the BEST!!! Seth was amazing with selling me the beautiful Escape and before I even got there his Team Lead Reuben was on it making sure I felt comfortable and welcomed after a bad experience at Grapevine Ford. Luis in the Finance Department was so kind, patient, and friendly as he helped me navigate the financing. Also, Brett from the Service Team reached out to me to let me know he is there for me with any issues that may arise. I called regarding factory tape etc. being on the back windshield and Brett patiently gave me his number to personally reach out to with questions and to call back when ready to come in. So proud of 5 Star Ford in Carrollton as they truly care. Thank you gentleman for being the best part of Ford! I could go on and on but I am serious they deserve a reward because I have been a lifelong Ford Family and I almost left the Ford family after what happened at Grapevine Ford. However, this team changed my mind and heart. Thank you to each of you…..Seth, Rueben, Luis and Brett! Again, thank you for being the best part of Ford! You just earned a lifelong Ford Customer. More

Print

Very courteous, good inventory, efficient closing paperwork, our salesperson was very helpful and patient with my numerous questions, gave us a reasonable trade In value. Over all a very pleasant ca paperwork, our salesperson was very helpful and patient with my numerous questions, gave us a reasonable trade In value. Over all a very pleasant car buying experience More

Print

Excellent experience overall. Our salesperson was very attentive, knew the product well and was very helpful. The negotiations were fair and easy and most importantly quick and th Our salesperson was very attentive, knew the product well and was very helpful. The negotiations were fair and easy and most importantly quick and the finance process was a breeze. Finally, a day after bringing the vehicle home we had a question about a function. We texted our sales person and he responded right away with the answer. He definitely exceeded our expectations. While we tend to keep our vehicles for a long time, when we or anyone we know are in the market for a vehicle we'll definitely send them to David Baldovin! More

Print

Great experience every time we buy a car from David Baldovin and Rueben Krause! They are the best! Good inventory! No pressure to do or get anything you don’t want! We will never go anywhere else to bu Baldovin and Rueben Krause! They are the best! Good inventory! No pressure to do or get anything you don’t want! We will never go anywhere else to buy a car! More

Print

I bought several vehicles from you guys over the years, and if there was ever a problem, you go above and beyond to make sure to make it right. It’s what has made me return every time when looking for anot and if there was ever a problem, you go above and beyond to make sure to make it right. It’s what has made me return every time when looking for another vehicle or upgrading what I have. The Customer Service you guys have is exactly what makes a business flourish and grow. Thank you! - B Hicks More

Print

Larry was awesome he answered all of our questions He took the time to point out all of the features of the car took the time to point out all of the features of the car More

Print