Reuben Krause

Danny Forsee does a fantastic job of making dreams come true!! I have always bought cars from Sam Pack and because of Danny I will continue to be a repeat customer! true!! I have always bought cars from Sam Pack and because of Danny I will continue to be a repeat customer! More

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We absolutely LOVE Jerad Wingard, we've purchased 2 of our 8 cars at Sam Pack's from him. He treats you like family from the time he shakes your hand. He's knowledgeable, he's NOT the "pushy" salesperson. our 8 cars at Sam Pack's from him. He treats you like family from the time he shakes your hand. He's knowledgeable, he's NOT the "pushy" salesperson. If the deal won't work (which it always does) he doesn't pressure you to get the sale. He's outstanding about following up and spends time with you showing all the in's and out's of the vehicle you purchase. The entire dealership feels like coming home they always roll out the red carpet. Thanks Jared for being our guy! Reuben and Trey are beyond incredible and have always treated us like family and any referrals we've sent to them. They answer our calls and if we miss them and are very prompt to call us back. They've become friends and wouldn't purchase cars anywhere else. More

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Bought my New 2023 F150 from Jared Wingard. From start to finish, Jared ensured the process was as seamless and expeditious as possible. Great experience with phenomenal customer service. Five From start to finish, Jared ensured the process was as seamless and expeditious as possible. Great experience with phenomenal customer service. Five out five stars! More

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This is my 4th vehicle purchase here. Everytime I come back it's like meeting up with old friends. This dealership's Mo. is repeate buisness for a reason. Profesionalism at it's finest, Everytime I come back it's like meeting up with old friends. This dealership's Mo. is repeate buisness for a reason. Profesionalism at it's finest, from management all the way down to the sales floor. Shout out to Trey(GM), RJ (GSM) Raj on the sales desk, and Michael in Finance. Last but not least one of the best salesman in the buisness Jared (Sorry ladies he's taken). I wouldn't recommend anywhere else, totally worth the drive from Houston. Thanks for everthing folks! More

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David Baldovin was very personable and did an outstanding job keeping me informed and answering all my questions through out the process of purchasing my new King Ranch. job keeping me informed and answering all my questions through out the process of purchasing my new King Ranch. More

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Straightforward, uncomplicated experience without anything hidden. Reuben Krause and David Baldovin took good care of me with continued updates and actual facts along the way. And it was a long way! anything hidden. Reuben Krause and David Baldovin took good care of me with continued updates and actual facts along the way. And it was a long way! In times where "Fair Market Adjustments" are prevalent and other dealers refuse to honor the Ford Partner Recognition Program, it was a simple choice to go with Sam Pack's Carrollton crew. Ordered in December 21, built in April 22, shipped and delivered in May 22. Pricing was honored as it was discussed back in Dec 21. Given the supply chain issues and unpredictable milestones throughout a special ordering process in these times, I was glad I returned as a second time buyer to them. Reuben/David: Thank you! More

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We love our new Explorer and will recommend Sam Pack’s Five Star Ford to everyone . Five Star Ford to everyone . More

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Austin is a well informed salesman who helped me through every step of the process. I am very happy with my purchase. every step of the process. I am very happy with my purchase. More

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They were very patient with me! Worked with me, picking out the right stuff I wanted on my New Truck! Even made changes, that I requested! Overall, so far so good! Thank You!! Worked with me, picking out the right stuff I wanted on my New Truck! Even made changes, that I requested! Overall, so far so good! Thank You!! More

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I was at another dealership reading reviews, while waiting on the salesman to come back. Sam Pack Ford Carrollton reviews are spot on. I looked at salesman’s reviews and chose two. David Baldovin was waiting on the salesman to come back. Sam Pack Ford Carrollton reviews are spot on. I looked at salesman’s reviews and chose two. David Baldovin was just retuning from lunch and did not hesitate to help us. No gimmicks, no typical car sales pitch, no BS. David is an easy guy to talk too. We had a few questions he wasn’t sure on and got an answer for us. I will also say this dealership is not jacking the price up on sales because of COVID demand delays. Talked to another customer and the same thing happened to him. Previous dealership was inflating the price due to demand. We reached a fair deal for our expedition. Our expedition had 3,000 miles on it. After three days we found one of the door locks did not work. Dropped by and they said “That’s on us, we should have found that we are so sorry”. They asked if we had time to spare and wanted to fix it. I did meet manager Reuben Krause. Very nice guy and really cared that we had a great experience buying our vehicle. Finance Tommy Ly was through. I will say it was late and all of us were probably tiered. Tommy never missed a beat. I would only suggest to anyone reading this. Take your time through this process, it can be confusing. The values presented when negotiating the cost are presented a different way at financing. I would not hesitate to come back here. More

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