Sam Pack's Five Star Ford Carrollton

Solid service Overall good result after a lot of time at this dealer. Found them to be friendly and very fair in the process. Off-brand used cars are inspected for Overall good result after a lot of time at this dealer. Found them to be friendly and very fair in the process. Off-brand used cars are inspected for safety but don't expect the full electrical/mechanical picture on the vehicle. More

Great experience Sales rep brought out the exact truck I was looking for so I did not have to preview multiple trucks. Was very helpful with all of my questions and w Sales rep brought out the exact truck I was looking for so I did not have to preview multiple trucks. Was very helpful with all of my questions and willing to negotiate fairly. Only improvement I would suggest is to try and find a way to decrease the time spent from previewing a vehicle to completing the purchase, as it took quite a bit of time. More

Excellent experience Thank you So much for the new ride!!! I love the truck! Definitely recommend to friends and family. Melanie and staff was friendly and easily to work Thank you So much for the new ride!!! I love the truck! Definitely recommend to friends and family. Melanie and staff was friendly and easily to work with. More

Michael Krantz Michael was extremely helpful, friendly and professional. He made the whole process extremely easy and went out of his way to make sure I left complet Michael was extremely helpful, friendly and professional. He made the whole process extremely easy and went out of his way to make sure I left completely satisfied. I would absolutely recommend him to anyone I know buying a car. More

Great Service! Fair Price! I received great personal service from the sales person,, finance person, etc. Sean found the car that suited my needs and made sure I received a ve I received great personal service from the sales person,, finance person, etc. Sean found the car that suited my needs and made sure I received a very good price. He introduced me to a service provider for future maintenance work and made sure that I knew about their technical expert and set up an appointment with him to review the systems of the car. More

Fantastic Dealership Sam Pack's Five Star Ford in Carrollton is one the best dealerships that I have ever dealt with. The car buying experience was professional, low pres Sam Pack's Five Star Ford in Carrollton is one the best dealerships that I have ever dealt with. The car buying experience was professional, low pressure, efficient and speedy. My salesperson, Chandler Center, was a real pro with great product knowledge. Michael in the finance office was able to get me a great rate and carefully explained all options with no pressure. More

Great Experience When I stated looking for a new car I had a slight idea of what I was looking for but wasn't positive. Chandler not only searched and provided a bunch When I stated looking for a new car I had a slight idea of what I was looking for but wasn't positive. Chandler not only searched and provided a bunch of different options to me but he found the perfect car for me. I didn't make the search easy and without any complaints or pressure he went above and beyond to make sure I was completely satisfied with the vehicle. He walked me through all the features on the car and answered all of my questions even after I had signed the papers and the deal was done. More

Easiest Car-Buying Experience Reuben Krause and Sam Pack's Five Star Ford made it easy for us to purchase the exact vehicle we wanted, even from more than 200 miles away. Reuben Krause and Sam Pack's Five Star Ford made it easy for us to purchase the exact vehicle we wanted, even from more than 200 miles away. More

Good Experience at Sam Pack Ford The folks at Sam Pack Ford were courteous, knowledgeable and treated us with respect. For probably the first time I enjoyed purchasing a new car. Gre The folks at Sam Pack Ford were courteous, knowledgeable and treated us with respect. For probably the first time I enjoyed purchasing a new car. Great job! More

Great Service I went to this dealership several months ago because it is close to my house. I was randomly assigned to Jose Garcia and he was very patient with me I went to this dealership several months ago because it is close to my house. I was randomly assigned to Jose Garcia and he was very patient with me as we drove an Explorer and an Edge and compared them with my current car regarding size and cargo space. I returned to this dealership after I researched the type of features I wanted on my new car and found that they had several in stock. Again, Jose was very patient with me and allowed me to drive the car to my house to see how it fit in my garage. The Ford Friends and Neighbor pricing was in effect and I was ready to pay that price for the car but they still provided me with $500 in rebates which I wasn't expecting. The financing paperwork was painless and quick and the low Ford financing rate was icing on the cake! I am very pleased with the service I received during the selection and financing of my car. More