Sam Pack's Five Star Ford Lewisville

The service is definitely a 5 star. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go. More

The team member that helped me was ver nice and made sure that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! that I was taken care of. Car dealerships are always cringe worthy experiences, but I appreciated the atmosphere and care. The staff was great! More

Best service department in North Texas! Paul Schroeder and his service team are World Class ambassadors of customer care. Paul Schroeder and his service team are World Class ambassadors of customer care. More

Very friendly and helpful. Took there time with me and answered all my questions. Service was fast and done right. Took there time with me and answered all my questions. Service was fast and done right. More

Awesome experience first time visiting. Will recommend and visit again. Service personnel is A1 Thanks Will recommend and visit again. Service personnel is A1 Thanks More

A fantastic dealership. Very pleasant people; salespersons are not pushy, very knowledgeable about all Ford vehicles and happy to answer any questions. I was very impressed with Mr. Hunter Ligget salespersons are not pushy, very knowledgeable about all Ford vehicles and happy to answer any questions. I was very impressed with Mr. Hunter Liggett of the sales team and Mr. Rob Romano from service department. My experience at Sam Pack’s 5 Star Ford was fantastic. It’s people like this that make me continue to be loyal to the Ford brand. Customer service is something a lot of dealerships lack these days. Will come back again next time we are in the market for a car. More

Really great in making sure my truck was serviced with Ford parts, made sure I was informed as to what was happening with my truck. Let me know exactly when it would be ready. Washed my truck and I believ Ford parts, made sure I was informed as to what was happening with my truck. Let me know exactly when it would be ready. Washed my truck and I believe it was kept inside the garage when we had all the cold, ice and snow which I appreciate because my truck has never set outside in the weather ever. It still looks brand new and it’s a 2003. Love my truck. More

Purchased a new F150 platinum. Had a problem with the back up camera required parts to be ordered. My service advisor Pete York was tenacious in following up with the factory and with me trying to get th back up camera required parts to be ordered. My service advisor Pete York was tenacious in following up with the factory and with me trying to get the problem resolved. The salesman Hunter made sure that I had transportation while the truck was being worked on. Both are exemplary employees More

Pete’s great always helpful and awesome to talk with. The coffee machine was a life savor. 10 out of 10 would recommend this location. coffee machine was a life savor. 10 out of 10 would recommend this location. More

There is always someone their willing to help. I have a great customer service rep, Zach Nixon. great customer service rep, Zach Nixon. More