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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,256 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,256 reviews
February 21, 2022
Service was completed quicker than expected and getting in and out was smooth. Zach was great! in and out was smooth. Zach was great! More
by Matthewhs24
Employees Worked With
Helpful February 21, 2022
Five Star Ford Lewisville did a great job they servicing our car and Zach kept us informed about the status of the car maintenance it was another great experience as always, they do a great job taking good our car and Zach kept us informed about the status of the car maintenance it was another great experience as always, they do a great job taking good care of customers, the service they provide is excellent and I will recommend them anytime there is an opportunity. Thank you! More
by Fer
Employees Worked With
February 20, 2022
Very proficient and accurate with their troubleshooting and diagnosing my vehicles issues. Work is done quickly and thoroughly fixing my problem and getting my car back to me. Would definatly continue to u and diagnosing my vehicles issues. Work is done quickly and thoroughly fixing my problem and getting my car back to me. Would definatly continue to use them for purchasing and servicing my vehicles. More
by Eyesman01
Employees Worked With
February 19, 2022
Buying my car was a nice experience and all the people involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with! involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with! More
by MarshaC
Employees Worked With
February 17, 2022
Sam Pack’s Five Star Ford Lewisville rates 10 stars with me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go th me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go the distance to take my business to the best! Zach Nixon is hands down the best service rep I have ever worked with. He knows me, he knows my car and he works to make sure it operates perfectly. More
by Deb
February 16, 2022
Paul Schroeder’s determination to locate an intermittent problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership More
by Bill
Employees Worked With
Paul Schroeder, Annette Congrove
February 16, 2022
Best experience I've ever had at a dealership. EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold my car to your dealership and will be purchasing a new one from you all in a few months. More
by awallace0087
Employees Worked With
Other Employees :
Paul Schroeder, Annette Congrove, Paul Sears
February 16, 2022
This is a five star dealer. And five Star people. Zack has always found a way to fix this old thunderbird. And five Star people. Zack has always found a way to fix this old thunderbird. More
by Hannibal195520
Employees Worked With
