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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,323 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,323 reviews
December 04, 2023
I can’t say enough good things about the experience I had when purchasing a new vehicle from 5 Star Ford in Lewisville. From our salesperson David Dezuniga to Zack Perez the finance manager - their customer when purchasing a new vehicle from 5 Star Ford in Lewisville. From our salesperson David Dezuniga to Zack Perez the finance manager - their customer service was second to none. Unlike at other dealerships I had gone to first, there were no high pressure sales tactics - and the overall sales process was very efficient from start to finish. I would confidently recommend this dealership to anyone looking for a new or used vehicle, and will be coming back here exclusively based on today’s experience. Thank you again David and Nick, you guys were awesome! More
by DL
December 02, 2023
We worked with J. R. Ali. He is an industry veteran with a lot of knowledge about the car buying experience. He was courteous and worked hard to earn our business. R. Ali. He is an industry veteran with a lot of knowledge about the car buying experience. He was courteous and worked hard to earn our business. More
by MEHWF
December 01, 2023
Had a great experience with Sam Pack 5 Star Ford Lewisville. Zack in Service was very helpful, responsive and communicated updates in a timely manner. Worked with ARI to handle all the service issu Lewisville. Zack in Service was very helpful, responsive and communicated updates in a timely manner. Worked with ARI to handle all the service issues. The mechanics worked diligently to address and repair all issues. More
by Regina Swearengen
Employees Worked With
December 01, 2023
Zack was great. Customer service was great. He kept me informed of all updates and worked diligently with ARI to get everything pushed through. Customer service was great. He kept me informed of all updates and worked diligently with ARI to get everything pushed through. More
by Regina Swearengen
Employees Worked With
November 27, 2023
Great and attentive salesman, thank you Kenneth. Thank you for being helpful and keep up the great work Thank you for being helpful and keep up the great work More
by Sam
Employees Worked With
November 19, 2023
My experience at Sam Pack Ford in Lewisville was phenomenal! My salesman, Alex, was wonderful to work with! Every team member greeted me and asked if I needed help. They answered all of my questions phenomenal! My salesman, Alex, was wonderful to work with! Every team member greeted me and asked if I needed help. They answered all of my questions without fail. The finance team was top-notch! More
by Kimberly
Employees Worked With
Alex
