Sam Pack's Five Star Ford Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service department has been nothing but amazing to me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and me. My service advisor Ms Tracy was very kind and knowledgeable about what was going on with the work being done on my vehicle. I appreciate her and my salesman Matt Jackson. More
Xavier was very helpful and patient with me, also a very nice and respectful person nice and respectful person More
Very good salesman. Friendly and accommodating, not pushy. Knowledgeable and very patient with us. Would choose him again. Friendly and accommodating, not pushy. Knowledgeable and very patient with us. Would choose him again. More
The only dealership that I use, especially the service department I never feel like I have been taken at 5 Star Lewisville department I never feel like I have been taken at 5 Star Lewisville More
Best service experience I’ve ever had. The complimentary shuttle was great since I’m not from the area and am here alone. The complimentary shuttle was great since I’m not from the area and am here alone. More
Chris my service person spent time with me explaining what needed to be taken care today. He also explained what services needed to be provided in future. what needed to be taken care today. He also explained what services needed to be provided in future. More
Xavier was straight to the point, didn’t play games, it was very much appreciated. was very much appreciated. More
Great doing business with you guys. When I start looking for my next vehicle yall will be the ones I go to first. When I start looking for my next vehicle yall will be the ones I go to first. More
Made my truck shopping experience super easy. He went above and beyond to ensure i was satisfied with my purchase He went above and beyond to ensure i was satisfied with my purchase More
I showed up without an appointment desperately needing an oil change and tire rotation. Craig introduced himself and took care of EVERYTHING! He even recommended due to my driving habits, BG formulated p an oil change and tire rotation. Craig introduced himself and took care of EVERYTHING! He even recommended due to my driving habits, BG formulated performance that includes its own guarantee. I'm used to waiting hours for an oil change at other dealers even with an appointment, Craig got me in and out in 45 minutes with no appointment! I couldn't recommend this service center more, and they truly live up to their name and provide 5 Star Service!!! More