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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,249 Reviews
"Family owned and operated, Sam Pack's Five Star Ford Lewisville, offers a pleasant purchase and repair experience for everyone. We take great pride in what we sell and stand behind our large selection of products - all with a Non high pressure sales philosophy. Come see the difference for yourself."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,249 reviews
October 25, 2022
Great job taking care of my 2007 Mountaineer. Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the r Five Star did a superb job rebuilding my front end and replacing other components that were at the end of their life. I can confidently take to the road knowing I have a safe and sound vehicle thanks to Five Star Ford’s excellent service personnel. More
by 1FunCarGuy
Employees Worked With
Helpful October 23, 2022
They took care of me with great service and answered all the questions I had about my new vehicle. the questions I had about my new vehicle. More
by DreP
Employees Worked With
October 22, 2022
5 Star has been taking care of both my Fords for 10 years. They do a great job! years. They do a great job! More
by Tomjensen
Employees Worked With
October 20, 2022
Excellent customer service. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. Annette was very professional and communication was awesome. Repaired my car sooner than expected. I will definitely bring my other vehicles here. More
by mcs4500s
Employees Worked With
Annette Congrove
October 19, 2022
Friendly and helpful people always willing to go the extra mile and get things done in a timely manner. extra mile and get things done in a timely manner. More
by dTabor
October 19, 2022
Excellent, proficient, prompt,,& Professional. I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I ap I appreciate the shuttle service Very much. That takes some of the stress off of having to take a vehicle in for repair. Thank you very much I appreciate your service More
by Ajbran
October 19, 2022
The customer service Ron Romano provides making sure everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of L everything is complete and that my truck is ready to perform until the next service maintenance is needed keeps me coming back to Five Star Ford of Lewisville. I am happy they continue to look for ways to provide a better customer experience and value a customer’s time when bringing in a vehicle for just an oil change. More
by jeffreycrockett10
Employees Worked With
October 18, 2022
Each time I take my vehicle in for routine maintenance they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! they make me feel like family. I'm kept informed of what is being done including the approximate time of completion. Thank you Pete!!! More
by KO
Employees Worked With
Pete
