San Antonio Dodge Chrysler Jeep Ram
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Amazing people. Negotiated and worked with us till I was happy with the deal! Great car too! Negotiated and worked with us till I was happy with the deal! Great car too! More
This is the 2nd time I have purchased from SA Dodge Chrysler Jeep Ram since 2019. Both times, the experience was good and positive. Yesterday, Samantha Houston was my Sales Rep. She is awesome. Very Chrysler Jeep Ram since 2019. Both times, the experience was good and positive. Yesterday, Samantha Houston was my Sales Rep. She is awesome. Very friendly and outgoing and made me feel very welcome and very relaxed. It was evident that she cares about Customer service, as well as the specifics of the vehicle and the sales process. The 2 hours or so that I spent at the dealership felt more like hanging out with a friend than it did buying a car. I do mean that in a good & professional way, of course. Quick, easy and glad to have given Samantha the sale, of all the good sales folks I have been in contact with during my car search during this past week. She deserved it. More
Easy to work with. NO pressure. They either can give you the deal you want or they can't. Was a relaxed process for me. Would highly recommend. NO pressure. They either can give you the deal you want or they can't. Was a relaxed process for me. Would highly recommend. More
The experience was great. Scott was very helpful and knowledgeable about the buying process. Highly recommend. Scott was very helpful and knowledgeable about the buying process. Highly recommend. More
Quick accommodating and went above and beyond to get me the value I needed for the deal to happen!! Thank you! the value I needed for the deal to happen!! Thank you! More
The dealership was ok Cody did a great job making me feel like my business was valued the manager tried to over sell the vehicle initially with y grand over the window sticker price which did not start negot like my business was valued the manager tried to over sell the vehicle initially with y grand over the window sticker price which did not start negotiations on a good foot. Hard to trust anything said after that. More
In 2023 my Ram TRX got stolen while it was at this dealership getting serviced and never did the General Manager or Owner reach out to me. I never got an apology or even acknowledgement that something dealership getting serviced and never did the General Manager or Owner reach out to me. I never got an apology or even acknowledgement that something terrible happened while my vehicle was in their possession. In June 2023, my truck started to have an issue with the screen that resides in the front of the cabin where the HVAC and the rest of the tech is integrated. This also caused the AC to blow hot air and for my window button to not work, which left me in a hot truck in Texas and was pretty miserable. So I took it to San Antonio CJDR where I bought my truck in May of 2022 and always had it serviced there as well. After 2 attempts to correct the issue, they finally diagnosed that the body control module needed to be replaced. They told me that the part needed was on back order and that they would let me know when the part came in. So I waited and it took about 3 weeks for my part to get delivered. On Friday, July 8 2023 I received a text from my service advisor that the part came in and would be installed the next day and I should be able to pick it up on Saturday July 9th. Well, I never got a call from them or a text and I worked that Sunday and Monday. I called and texted, called and texted and never got a response to voicemails I left or texts sent to my service advisor. However, Tuesday was my day off and I went down to the dealer to check on my truck because it was supposed to be ready on the previous Saturday. Upon arrival at SA CJDR, I walked into the service area, introduced myself, and inquired on the status of my truck. So the service manager walks me back to his office and tells me that he nor any of his employees can locate my truck. When they went to repair it on Saturday they could not locate it . So Saturday goes by, Sunday, Monday, and Tuesday and they couldn’t call me? When were they gonna tell me? We’re they hoping I just didn’t come in to inquire? I had to go up there and have them call me into their office to be informed it was stolen. It had been gone for 3 weeks and stolen in broad daylight with employees walking buy as the theft took place. This truck was my dream truck…I had it perfect the way I had it and just like that, it was gone!! Why did they know it was missing for 3 days and not inform me or the police? Why did it take me going down there to be told that my truck was missing? These are all questions that lead me to believe this was a cover up or they just didn’t care. More
Professional and understanding what I wanted as far as payments and features in a vehicle. payments and features in a vehicle. More
Overall it was great service. Didn’t take long to get completed. Very fast and comprehensive Didn’t take long to get completed. Very fast and comprehensive More
They made it happen for me, I am still not entirely sure how I went in for a routine service and left with a new truck. how I went in for a routine service and left with a new truck. More