
San Antonio Dodge Chrysler Jeep Ram
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,591 reviews
Lack of service progress updates, have a app but useless, ill prepared, greeter clueless, hung up on twice after being on hold for over 20 and 30 minutes, service manager never returned requested c useless, ill prepared, greeter clueless, hung up on twice after being on hold for over 20 and 30 minutes, service manager never returned requested calls. Was asked if I was going to wait for vehicle- it was kept for 1 week. Plenty of service people standing around talking- could have been reaching out to customers Customer service is not thought of or high enough priority at this dealership. This falls directly on managers especially service manager. F- More
Excellent customer service and attention to detail. I would recommend this facility to any and everyone in need of service and or maintenance. Excellent work!! would recommend this facility to any and everyone in need of service and or maintenance. Excellent work!! More
Service writer did an excellent job going over work performed, was friendly and informative. I would recommend stepan and will return for work in the future performed, was friendly and informative. I would recommend stepan and will return for work in the future More
This dealership had the most selection of chargers that I was looking for. Robert was excellent and even drove the car to my house since no porters where available. was looking for. Robert was excellent and even drove the car to my house since no porters where available. More
Convenient location; i enjoyed seeing train the trainer taken place in a professional manner. We had a few hiccups along the way but we’re rapidly resolved. Thank you for the great service Martin! taken place in a professional manner. We had a few hiccups along the way but we’re rapidly resolved. Thank you for the great service Martin! More
Great dealer to work with. If the Bryan didn’t know the answer he found the answer for us. Had the Used car Manager sit down and explain the prices on used Jeep’s which helped with our decision answer he found the answer for us. Had the Used car Manager sit down and explain the prices on used Jeep’s which helped with our decision More
Very good dealer!! good service and good prices the service is from A + the finance department explained to me very well all the documents that I had to sign service is from A + the finance department explained to me very well all the documents that I had to sign More
The sales department is and finance department fantastic. However, when it comes to the service advisor I had made this a horrible experience. The person never asked if I had a warranty, and fantastic. However, when it comes to the service advisor I had made this a horrible experience. The person never asked if I had a warranty, and I always had call about my own vehicle. I had to call every day. I only got two up dates and then I got nothing. More
Enjoyed our experience at SADCJR. It was the smoothest experience we have ever had purchasing a vehicle. Jaime Gonzalez is helpful, friendly, and very knowledgeable. experience we have ever had purchasing a vehicle. Jaime Gonzalez is helpful, friendly, and very knowledgeable. More
I told them when I initially brought my vehicle in that I thought it was the transmission. After inspecting the vehicle they assured me that it wasn’t the transmission but a litany of other things that ended thought it was the transmission. After inspecting the vehicle they assured me that it wasn’t the transmission but a litany of other things that ended up costing me over $2300. After taking over a week to fix everything they called me back saying that it was the transmission & it would cost $6300 to fix. I couldn’t afford that so I picked the car up. A day later and the vehicle stopped working altogether (after it had been working for weeks with the issue I originally took it in for. And then, the AC stopped working. This is the second time I’ve taken in my vehicle to this location and after major work the AC stopped working the next day. There is something seriously wrong with this service department. I will NEVER take my vehicle back there, buy a vehicle from there, OR refer people there. More