San Antonio Dodge Chrysler Jeep Ram

The folks at San Antonio Dodge Chrysler Jeep Ram were GREAT! Cody was awesome! Highly Recommend this dealership! Great selection of new and used cars! Beautiful new Jeeps and Dodge RAM Trucks! GREAT! Cody was awesome! Highly Recommend this dealership! Great selection of new and used cars! Beautiful new Jeeps and Dodge RAM Trucks! More

James is absolutely wonderful and took great care of my car and myself, very professional and friendly. Great service, great team. Thank you I will certainly be back! car and myself, very professional and friendly. Great service, great team. Thank you I will certainly be back! More

The people that I dealt with there were either legitimate scammers or incompetent. My salesperson was Cody. He told me that they would honor a $500 dollar fully refundable deposit on a vehicle. I asked him t scammers or incompetent. My salesperson was Cody. He told me that they would honor a $500 dollar fully refundable deposit on a vehicle. I asked him to confirm this with whoever he needed to make that happen. He said that he did confirm it with his manager. I then patiently waited for my vehicle to be built and shipped for 2 months. Throughout the process I was never updated UNLESS I basically harassed them with calls and text messages because Cody would never follow up or respond back unless I stayed on top of his call backs. My issue was that they kept promising "probably next week." Then the next week. Then give it 2 more weeks....for 2 months. I understand if you don't know, but don't mislead your customers by saying next week (every week). Just be honest if YOU DON'T KNOW. "I don't know" is a better answer than laying out false expectations. After 2 months I informed Cody that I needed a refund so that I can use that to purchase another car from there. After that he completely went silent and refused to answer any more of my calls or text messages. When I called the dealership, I spoke to his manager and he acted as if he had no clue about what is was talking about regarding my refundable deposit. Said it was against company policy. He also said that Cody had never mentioned it or brought that up to him. Cody is a liar. I asked him to go ask Cody about this because he told me that it was approved by the manager...... the same manager that I was speaking to. I had multiple conversations and text messages regarding this. I would say the manager's name, but I cannot remember it. That manager then got really aggressive and started talking tough. Basically said that I wasn't going to get my money back. He really could care less what Cody said or didn't say. Implied that I was lying about the whole thing. Luckily, the next day I was able to speak with a competent manager over there, his name is Chris (manager). He understood my position and quickly got my deposit refunded to me. This experience was a nightmare and a big waste of time. At the end of the day I bought a car but not through them. Through all the misleading upsells that they attempted, lying, and tough talk from their manager, I decided not to buy from them and purchased my vehicle with another dealer. You would think that San Antonio Dodge was some sleazy used car lot the way they operated and treat their customers over there. Completely unprofessional. They lost an easy sale. More

Great service. Took the time to research my warranty plan and ensure I was aware of coverage. That type of attention to detail is not always observed. Greatly appreciated! and ensure I was aware of coverage. That type of attention to detail is not always observed. Greatly appreciated! More

Eddie is awesome! He is honest and efficient. He was easy to work with and he respected my time. I will be referring others to him easy to work with and he respected my time. I will be referring others to him More

Great experience. Rolland Johnson was my salesman and he really took care of me and was very knowledgeable. I would absolutely recommend this dealership to everyone in the market for a vehicle. really took care of me and was very knowledgeable. I would absolutely recommend this dealership to everyone in the market for a vehicle. More

Everyone at the dealership was very nice, honest and up front. We worked with Josh and had a great experience. There was no up sales or pressure to buy with Josh. This is our second time buying here and wi front. We worked with Josh and had a great experience. There was no up sales or pressure to buy with Josh. This is our second time buying here and will definitely be back in the future. More

I had a great time buying my vehicle at this dealership. Thank you for making it an easy process and I will recommend everyone to this dealership. Thank you for making it an easy process and I will recommend everyone to this dealership. More

Good service every time that I have been there. When ever I have have had an issue they have been able to take care of my needs. ever I have have had an issue they have been able to take care of my needs. More

Great sales experience. Got me in and out pretty quickly. I would recommend getting a tech expert to help people with the tech in the new cars. Many older people like myself need that type of assis quickly. I would recommend getting a tech expert to help people with the tech in the new cars. Many older people like myself need that type of assistance. More