San Antonio Dodge Chrysler Jeep Ram - Service Center

Well everyone is very helpful and nice. I like going there so they can checkout my truck, which they do a wonderful job on her. So thank u for taking care of us. there so they can checkout my truck, which they do a wonderful job on her. So thank u for taking care of us. More

Got a good deal on a Jeep Renegade, but not without issues. The test drive showed the engine to be on, therefore it wen to the Service Dept. to be repaired. At that point, communications became a huge issues. The test drive showed the engine to be on, therefore it wen to the Service Dept. to be repaired. At that point, communications became a huge problem. My salesman was not able to get me a satisfactory answer as to the problem with the vehicle, and it caused a delay of several days. At this point, Sales Manager Spencer Ramos stepped in and cut through the xx, as I was promised it would be ready a certain day and it wasn't, resulting in a unnecessary 300 mile round tri. I was, however, reimbursed for the trip expense so that was fair. After some good inquiries by Spencer, it was disclosed that the multi-air actuator was faulty, a $1,000 part. The dealership finally resolved this, and after a week and a half, my Jeep was delivered to my doorstep. Moral of the story: make sure you establish good communication with you sales person, and they in turn have good communication with other departments should any issues arise. More

I stopped in without an appointment for an oil change towards the end of the day. They got me in and out just over an hour. towards the end of the day. They got me in and out just over an hour. More

My truck is not fixed. It's still having trouble starting. You sold me a lemon. I need it fixed or replaced. I've been if out my truck and without a rental for the truck not to have been fixed right starting. You sold me a lemon. I need it fixed or replaced. I've been if out my truck and without a rental for the truck not to have been fixed right. More

I Requested 5 services to be done to the vehicle and 3 were completed. 2 business days to complete them. They did apologize for forgetting to complete the 2 missing services were completed. 2 business days to complete them. They did apologize for forgetting to complete the 2 missing services More

Take too long just to do a oil change.. and over price...I won't ever go back to the place again...........next time I'll just go to a different dealership.... price...I won't ever go back to the place again...........next time I'll just go to a different dealership.... More

Excellent service and customer service. Friendly staff! Will be returning for future services and will recommend others to service their vehicles at this dealership location. Will be returning for future services and will recommend others to service their vehicles at this dealership location. More

Very disappointed with the whole experience. Disconsidered of customer's time. I was forced to pay unexplained charges. Never bringing my vehicle back to SADCJR Disconsidered of customer's time. I was forced to pay unexplained charges. Never bringing my vehicle back to SADCJR More

Great service. They were really busy but kept me informed of progress and wait was ok. The staff was professional and very polite to me informed of progress and wait was ok. The staff was professional and very polite to me More