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San Marcos Chrysler Dodge Jeep Ram

San Marcos, TX

4.6
678 Reviews

2990 I.H. 35 South

San Marcos, TX

78666

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Showing 678 reviews

February 07, 2021

The dealership did a classic bait and switch pricing on me. I found a good deal online and spoke to Alex, a sales representative on 3 identical trucks. 2 days later I had to call him back just to get t More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Dominguez
Mar 30, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We apologize for your disappointment and will be sharing these comments with our team in an effort to provide more transparent communication moving forward. If you'd like to speak with us further, please feel free to reach out directly. Thanks, James Cruz - Internet Manager - 512-831-7625

February 03, 2021

Took care of me with my recall replacement parts, no hassle. I had them check my tires for leaks. Even washed my truck after they were done. More

by Drakeprimeone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Feb 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your five-star review of your service visit! We're happy to hear that our team at San Marcos Chrysler Dodge Jeep Ram did their best to take care of your vehicle. We'll see you again soon! Best, James Cruz, jpcruz@sanmarcosdodge.com

February 01, 2021

San Marcos Dodge is always a great place to get my service need on my vehicle .. Erik my service advisor is always nice and helpful More

by Jazistarr01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for trusting Erik and the San Marcos Chrysler Dodge Jeep Ram service team! We'll see you at your next service appointment!

February 01, 2021

Took my Durango in for an oil change and The service assistant was incredibly helpful and friendly. Service was quick and I will be continuing to have my service completed with their service team. More

by mware85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 01, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for trusting the San Marcos Chrysler Dodge Jeep Ram service team! We'll see you at your next service appointment!

February 01, 2021

2019 Jeep Grand Cherokee - Dropped in for oil change and tire rotation. Service was prompt and personnel were very friendly. Will return for service again. More

by Joelewis501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Figuero
Feb 02, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at San Marcos Chrysler Dodge Jeep Ram!

January 31, 2021

Called service department to schedule oil change and was able to get my car in same day!!! Erik Guerrero checked me in and car was ready in 30 mins! Quick service and Great customer service all around! More

by Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Guerrero
Feb 03, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

We're so glad to hear that Erik could give you a five-star experience during your oil change at our Service Center! We appreciate you taking the time to leave us this great review, and we'll see you for your next appointment at San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 19, 2021

They meet me right away and took my vehicle to the back. Good experience staff, detailed on what they did. All staff members we spoke to, took care of us. More

by Jesse “jay”
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of you, Jesse! Thanks for choosing San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 16, 2021

They are quick, and responsive, always looking to get you into a good deal, they work with you and look out for your best interest. More

by Waterservice.jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thank you for your support! Our customers are our number one priority at San Marcos Chrysler Dodge Jeep Ram. We appreciate your positive feedback and are glad to have you as a customer!

January 15, 2021

Great handling of recall notice, timely periodic service. Car was returned very clean 😁. Service rep was very knowledgeable and offered good recommendations for additional work needed. More

by Mike in Wimberley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Cruz
Jan 19, 2021 -

San Marcos Chrysler Dodge Jeep Ram responded

Thanks for the great feedback, Mike! It was our pleasure to help you out. We hope to see you again soon at San Marcos Chrysler Dodge Jeep Ram! Best, James Cruz, jpcruz@sanmarcosdodge.com

January 14, 2021

Terrible! They wouldn’t sell the car at the advertised price! Even though their website notes “optional services”, they wouldn’t sell the car unless I paid for the $2,400 “optional services”! Awful expe More

by Frustrated buyer!
Customer Service
Recommend Dealer
No
Employees Worked With
James Cruz
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