
San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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On Saturday, September 27 2025, we were in the market for definately one, possibly two vehicles. (Business and personal and the personal was still up in the air as we were going back and forth between a Ford definately one, possibly two vehicles. (Business and personal and the personal was still up in the air as we were going back and forth between a Ford truck and a Mercedes Benz). As business owners, we appreciate people who conduct business is an informative and attentive yet non intrusive way and John Dye is that person! When we dealt with Billy (the "numbers guy", and while we get he's trying to be a mover and shaker and close the deal), if he would have been our first contact we would have left the dealership. Now, please understand, we like the guy, but we are numbers people also and the math just wasn't mathing and he gets a bit nervous if confronted with it. Good guy, but that's all. At any rate, due to lack of flexibility in the numbers for the two vehicles we were interested in, and the length of time it took to go back and forth, we settled on one vehicle and will continue looking around for the second one in the near future. We want your company to know that we expect and hope that John Dye receives any/all commissions for the sale of our new 2025 Ford Lariat as if it wasn't for John Dye we would have gone elsewhere. Feel free to drop a response email or call us at 602 677 8724 or 602 517 6633 if you want to chat. Thanks John Dye for your professionalism, honesty and great personality! Very Respectfully, William and Jennifer Dale More
Dishonest dealership. I feel I was sold a "certified" truck with a bad transmission. It was in the shop longer than I have owned it. Refused to fix an issue that was prese I feel I was sold a "certified" truck with a bad transmission. It was in the shop longer than I have owned it. Refused to fix an issue that was present when I bought it. Service department does not communicate and they actually damaged my truck and tried to pass it on to me. Can you do -10 stars? What a clown show this place is. So I called Roberto Taylor...and asked if we could have an honest conversation and this dude does nothing more than make excuses and talks down to you and he is weapons grade condescending. He has a script he follows to protect the dealership and its profits. His interest are NOT aligned with yours or basic customer service. This dealership sucks! Thanks for confirming that Roberto. More
He would not honor a nationwide Ford Red Carpet lease deal advertised on the Ford website. He claimed that the advertised price was only for Michigan. That was a blatant lie. His offer was nearly twice a deal advertised on the Ford website. He claimed that the advertised price was only for Michigan. That was a blatant lie. His offer was nearly twice as much. More
Their customer service will keep me coming back! Ask for John Dye! He is friendly and trustworthy. The best experience I’ve ever had buying a car! Ask for John Dye! He is friendly and trustworthy. The best experience I’ve ever had buying a car! More
No pressure. It was very easy to work with the staff. Located the vehicle I wanted. I’m very happy. It was very easy to work with the staff. Located the vehicle I wanted. I’m very happy. More
Excellent service and wonderful personnel. I wish to show my appreciation in particular for Mrs Linda of sales and Eric and Ashley in service. This is my 7th vehicle from San Tan Ford in 10 ye I wish to show my appreciation in particular for Mrs Linda of sales and Eric and Ashley in service. This is my 7th vehicle from San Tan Ford in 10 years and I have always been fully satisfied. More