San Tan Ford

John Dye was our sales person. Not only was he the epitome of professionalism, but very personable, honest and knows his cars. He listened, ( I mean really listened with both ear Not only was he the epitome of professionalism, but very personable, honest and knows his cars. He listened, ( I mean really listened with both ears) to our needs and wants. He made sure we got the vehicle we wanted at the competitive price we were looking for. He made the entire transaction seamless and yes enjoyable. Car shopping has always been a chore in the past, but not this time. We will definitely use John in the future for additional purchase! More

Great buying experience. I was treated like I was one of them. This is my fourth car bought from them and I will come back again when I need another car! I was treated like I was one of them. This is my fourth car bought from them and I will come back again when I need another car! More

Big thanks to Mike Reid for delivering an excellent experience while purchasing the first truck for our new Arizona business. He took the time to listen to exactly what we wanted and never tried to sel experience while purchasing the first truck for our new Arizona business. He took the time to listen to exactly what we wanted and never tried to sell us anything different. His straightforward, low-pressure approach will keep us coming back as we continue to expand in this market. More

San Tan Ford did a great job getting me into a 2023 F150 with low miles and out of a 2016 F150. John Dye did a phenomenal job picking the vehicle out to drive and working the deals with me. with low miles and out of a 2016 F150. John Dye did a phenomenal job picking the vehicle out to drive and working the deals with me. More

John Dye was AMAZING - he spent his entire day helping my wife and I with patience and personality (Shane in finance was awesome too!). We both ended up purchasing a vehicle from him that day! my wife and I with patience and personality (Shane in finance was awesome too!). We both ended up purchasing a vehicle from him that day! More

I love it when you get out of your car there is always someone to greet you. Everyone was very easy to deal with. Kiean was great. When I picked up the car thing were explained to me and my questions a someone to greet you. Everyone was very easy to deal with. Kiean was great. When I picked up the car thing were explained to me and my questions answered. More

Had a awesome experience with John Dye our sales guy. He helped us get our car. He helped us get our car. More

John Dye was excellent to work with. No pressure, very helpful. Appears to be a very genuine wonderful human being. Everyone was friendly. We will definitely return to this deal No pressure, very helpful. Appears to be a very genuine wonderful human being. Everyone was friendly. We will definitely return to this dealership. More

Fast and friendly service. I took my Edge in for 25,000 mile service. Oil change, tire rotation and system checks only took a little over an hour. I took my Edge in for 25,000 mile service. Oil change, tire rotation and system checks only took a little over an hour. More

My recent service was unfortunately highlighted by high costs, a slow turnaround, and poor communication—a sharp contrast to a much better experience I had here previously. I brought my truck in on Saturda costs, a slow turnaround, and poor communication—a sharp contrast to a much better experience I had here previously. I brought my truck in on Saturday for an oil change, tire rotation, and bed camera replacement. Despite an expectation set for Monday, I didn't get it back until Tuesday. Cost: I was charged two separate diagnostic fees of $199 each for a check engine light (even after I mentioned I'd already replaced the battery) and a bed camera issue. The invoice described the troubleshooting for both as nearly IDENTICAL (code reading and circuit validation) yet still charged two diagnostics. The final bill of $762 for a camera replacement, oil change, and tire rotation felt excessive, especially given a replacement camera costs about $40 and takes 15 minutes to install. Time & Communication: Our service advisor, James, was very difficult to reach. If I missed his call, I could never get him on the phone when I called back. For a multi-day repair, the complete lack of proactive updates via text or email was a major problem. This was the opposite of our previous visit with Alysa, who provided excellent, consistent text communication from the moment we dropped off. In hindsight, I should have handled the issues myself. The long wait, high price, and inconsistent service quality will make us reconsider coming back. I would advise others to confirm all pricing and the expected communication process very clearly before leaving their vehicle, and perhaps give strong consideration to which service advisor is handling their visit. More