Sanders Ford Inc
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
Brake job I thought Came in for brake job and oil change. Lee took me home, Tiffany called me later to let me know that the brakes were still good, most dealers would hav Came in for brake job and oil change. Lee took me home, Tiffany called me later to let me know that the brakes were still good, most dealers would have probably done a brake job anyway. Tiffany call me after the job was done and told me that Lee was on his way to get me. Oh by the way, did I say that I live Richands. Sure was good not to have wait at the dealership. Thank you Tiffany! More
Vehicle Service Tiffany Oneal is great. For eleven years, she has continually provided me with great service. Thank you for making me feel like I am someone spec Tiffany Oneal is great. For eleven years, she has continually provided me with great service. Thank you for making me feel like I am someone special. More
service tech I have always gotten the best service and consideration from Ford’s service tech. I have always gotten done to my vehicle what was needed. I took it i I have always gotten the best service and consideration from Ford’s service tech. I have always gotten done to my vehicle what was needed. I took it in to get oil changed & tires rotated., also needed wiper blades , JB Bryant is the best service tech I’ve ever had the pleasure to work with!! Very professional & courtesy to his customers! More
Outstanding Valerie is the bombdigity! Such awesome customer service! She had all the paperwork and details worked out before we got there. Such a wonderful exper Valerie is the bombdigity! Such awesome customer service! She had all the paperwork and details worked out before we got there. Such a wonderful experience! More
80,000 mile check-up My most recent experience with Sanders Ford was for a fairly routine check-up and oil change. But, as is typical with every experience I've had with t My most recent experience with Sanders Ford was for a fairly routine check-up and oil change. But, as is typical with every experience I've had with the maintenance department, it was most enjoyable. From scheduling the appointment to having the work completed, everyone I dealt with was professional, friendly and appeared to be genuinely concerned with "getting it right" and ensuring that I was satisfied with the work that was done. In particular, Tiffany kept me appraised of the status of the job, recommended that I keep an eye on a couple of things that might need to be looked at during my next scheduled maintenance and informed me when the vehicle was ready for pick up. I continue to be impressed with Sanders Ford, their management, their sales staff and their maintenance department and would not hesitate to recommend them to family and friends. More
6 month check up George Lanvermeier and then Al (in service) were great. Dropped SUV off a little early and they had it ready shortly thereafter;. Great job by ever George Lanvermeier and then Al (in service) were great. Dropped SUV off a little early and they had it ready shortly thereafter;. Great job by evertyone More
Great visit I called for an appointment on Wednesday and was given one for Thursday morning. I dropped off my car, went back a few hours later and picked it up. I called for an appointment on Wednesday and was given one for Thursday morning. I dropped off my car, went back a few hours later and picked it up. Talk about hassle free! I received quick service, the people are friendly, courteous and knowledgeable. You get the feeling you are part of the family when you go to Sanders Ford. I always seem to walk away with a smile on my face. Tiffany is awesome. She always seems concerned that my needs be met. Great staff and great service More
Outstanding service! I couldn't ask for better service than I received at Sanders Ford. JB has been more than helpful. From the first time I came in there they treated me I couldn't ask for better service than I received at Sanders Ford. JB has been more than helpful. From the first time I came in there they treated me like family. Honestly I have never had better service or a better atmosphere. Than you More
Professionalism Been a customer for years. JB is always professional, helpful, and is the type of employee you want to be engaging with the public on a daily basis. Been a customer for years. JB is always professional, helpful, and is the type of employee you want to be engaging with the public on a daily basis. Goes above and beyond to help and to help you understand if need be. More
Service Department The service department is awesome and extremely helpful. They made getting my car repaired so easy and they took care of everything. JB makes everyon The service department is awesome and extremely helpful. They made getting my car repaired so easy and they took care of everything. JB makes everyone feel like they are the most important client there. I was very impressed. More