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Sanders Ford Inc - Service Center

Jacksonville, NC

4.4
351 Reviews

351 Reviews of Sanders Ford Inc - Service Center

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November 27, 2018

Fix slow leak in tire Jeff Daughtry and his team were outstanding. Jeff called, explained what technician found and had the car road ready as promised. Kudos to Jeff and te More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Daughtry
Dec 11, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 22, 2018

squeeze job Went to the maintenance schedule sight and clicked on earliest appointment available 11:40 , wow that's great .... Until the next day I get a confor More

by doggma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Renchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Prater, Tonya Smith
Dec 13, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 21, 2018

Standard Service for F250 I'm very satisfied with the service teams professional attitude, plus there promptness and the standard which they live by, the results are greatly ap More

by Danny Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Lanvermeier
Dec 13, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 21, 2018

I like the persistence to get my vehicle serviced properly For one: have the proper dealership in these surveys. In my case, the Swansboro store. My service writer did an excellent job of letting me comm More

by as;dlifj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : You don't have the Swansboro store employees listed above; come on, seriously?!
Dec 13, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 20, 2018

Platinum Awesome service and the staff is always friendly. It is nice to have a dealership close by that shows that they care about you and takes pride in thei More

by Platinum F-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JB Bryant
Dec 13, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 17, 2018

Top Notch Service It's always a great feeling to know that your treated as a person and not just another appointment. Thank-you for the warm greetings from everyone, aw More

by Don Bradshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Renchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Daughtry, Tyler Smithers
Dec 13, 2018 -

Sanders Ford Inc responded

Thank you for your review. We pride ourselves here on customer service in every department. If there is anything else that we can do for, please let us know.

November 14, 2018

Great Job! Very good service top to bottom all of the time. Friendly people, timely service, and good conversation while you wait. Recommend to anyone who enjo More

by Senior2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JB Bryant
November 11, 2018

Repair breaks My Toyota was in need of breaks and after learning that my lifelong car repairman , Jeff Daughtry was now at Sanders Ford, I immediately called, Jeff More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daughtry
November 10, 2018

Tune Up When I took my 1990 F-150 in for a tune up at Swansboro service, it was like riding a bucking bronc. After the tune up it runs as smooth as the day I More

by MilkMan928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Cannon and Brent in Swansboro service
November 09, 2018

Great professional help and great service The sales personnel, finance officer were very professional and courteous along with the service department on the scheduled recall fixes that have be More

by Powers stanley1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marzouk, Steve Evilsizor
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