Sanders Ford Inc - Service Center

Quality Service I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways I started going to Sanders Ford in 2009, and I wouldn't trust anyone else to take care of my Ford F-250. Friendly and polite, always looking for ways to make the experience better. More

Service This was the first service I had on a new vehicle purchased from Sanders. They kept to my appointment time and had me in and out quickly - Very profe This was the first service I had on a new vehicle purchased from Sanders. They kept to my appointment time and had me in and out quickly - Very professional and friendly folks. Service department is obviously well organized. More

Service The services I had done on my F-250 was done profecianly. The time I spent in the shop was great, highly recommend this service station to anyone in n The services I had done on my F-250 was done profecianly. The time I spent in the shop was great, highly recommend this service station to anyone in need. More

Tire pressure issues Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, a Tiffany is always great. She works at making sure her customers are well taken care of. I dropped in without an appointment , was worked in quickly, and even took care of an additional issue while I was there. Thanks guys. More

Another great service visit Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to Very professional and care about the customer. Emily and Debbie are outstanding. Debbie took the time out of her busy schedule to shuttle me down to the gym while my truck was being serviced and then picked me up when my truck was ready. That's what I call fantastic customer service! One question though, why did I not hear about the recall on my vehicle via email or US mail from Ford? I was only notified when I took my truck into service at the Swansboro Ford Service Center. In this day and age recalls should be immediate notification with the multiple lines of communication we have available vice what I experienced in not being notified till I brought in for service by the local service center itself. I ask Ford headquarters this question? Not the local service center. More

Very good service without hype I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my c I like smaller dealerships, they provide better service in my opinion. I also like having a dealer who is located in the community I live in for my convenience . More

Professional start to finish Working with Jeff Daughtry is always a pleasure. He communicates clearly and thoroughly, explaining options and offering recommendations. He is both k Working with Jeff Daughtry is always a pleasure. He communicates clearly and thoroughly, explaining options and offering recommendations. He is both knowledgeable and courteous and treats the customer with respect and patience. More

Quick turnaround After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled After my vehicle was done Jeff sent a courtesy vehicle to get me which was a big help. Overall very satisfied with how everything was handled More

Sanders Ford has set the bar for customer service! There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken car There hasn't been one visit where I left feeling aggravated or disappointed! Your greeted immediately when walking through the door and your taken care of right then. I have been in several unscheduled times due to my tire light being on and NOT once did they tell me i would have to wait. They took my truck back ASAP and someone would bring it back up moments later with air put in them. At my appointments I have never waited an unreasonable amount of time to have my truck serviced! Everyone has always been polite! By far the nicest car dealership i have EVER dealt with! More

The Reason I Keep Coming Back Treated well - like an old friend. JB always on top of "it" in Service and my great appreciation to Matt and the folks in the showroom floor with the Treated well - like an old friend. JB always on top of "it" in Service and my great appreciation to Matt and the folks in the showroom floor with the courtesy and the courtesy vehicle. Makes every thing much simpler. Only thing I forgot to ask was if Service payment was credited to my account. Thanks and Semper Fi More