Sanders Ford Inc - Service Center

Outstanding service and good custom service and I been a custom of sander ford since 1995 and I brought a used car two year ago and it running fine. Thank you for good service. custom of sander ford since 1995 and I brought a used car two year ago and it running fine. Thank you for good service. More

I Chris Jones really like the sevices i receive evrytime i visit Sanders Ford for sevice on my Truck.and i give Mr Bailey Top Stars each and everytime i have visted.And i take my hate off to Mr Bailey..Tha i visit Sanders Ford for sevice on my Truck.and i give Mr Bailey Top Stars each and everytime i have visted.And i take my hate off to Mr Bailey..Thanks Again.To All. More

Today was the first time in well over 25 years of doing business at Sanders service dept that I felt ignored by anyone. Mr Daughtry was more innamored with speaking on the phone very loudly with perhaps a business at Sanders service dept that I felt ignored by anyone. Mr Daughtry was more innamored with speaking on the phone very loudly with perhaps a friend than asking me or the other person waiting if we needed help. I will not accept an appointment if he is presented as my sales rep. More

Profesional service and courteous staff. Little bit of a wait but is ok as long as the service is done correclty. Waiting area could be a little cleaner due to the current pandemic. wait but is ok as long as the service is done correclty. Waiting area could be a little cleaner due to the current pandemic. More

Service reps are always professional, courteous and helpful. They are a pleasure to deal with. The work on my car was done well & completed quickly. helpful. They are a pleasure to deal with. The work on my car was done well & completed quickly. More

exceptional, speedy, friendly and efficient!!! I work here and would not go elsewhere for service, Al was my service writer and he let me know as soon as complete here and would not go elsewhere for service, Al was my service writer and he let me know as soon as complete More

The staff was very friendly and professional though I do not remember the names of the individuals in the service department that I worded with. I will say, I scheduled an appointment a week in advance and not remember the names of the individuals in the service department that I worded with. I will say, I scheduled an appointment a week in advance and I called the day of to ensure it was still on and they never put my appointment in the system but they were very apologetic and got me a service spot that hour. All in all a good experience. More

I always have wonderful service. Been coming since my car was new in 2016. They know my name when I come in and I never have to wait to be helped. car was new in 2016. They know my name when I come in and I never have to wait to be helped. More

Easy to make appointments, customer service is always top notch , work done is explained in detail so you understand everything . Just think Sanders Ford of Jacksonville NC is absolutely the best in customer notch , work done is explained in detail so you understand everything . Just think Sanders Ford of Jacksonville NC is absolutely the best in customer service !! More

My key fob stop working. I provide two replacement keys to be cut and two fobs to be programmed. Your service folks had a little difficulty programming the fobs but did an excellent job getting the keys cu to be cut and two fobs to be programmed. Your service folks had a little difficulty programming the fobs but did an excellent job getting the keys cut and fobs programmed. Jeff Daughtry was great getting everything coordinated and work accomplished in timely manner. More