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Sanders Ford Inc - Service Center

Jacksonville, NC

4.5
358 Reviews

358 Reviews of Sanders Ford Inc - Service Center

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February 04, 2021

Profesional service and courteous staff. Little bit of a wait but is ok as long as the service is done correclty. Waiting area could be a little cleaner due to the current pandemic. More

by solodoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Sirkin, Jake Bailey
January 26, 2021

exceptional, speedy, friendly and efficient!!! I work here and would not go elsewhere for service, Al was my service writer and he let me know as soon as complete More

by carolynperdue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Sirkin
January 23, 2021

Easy to make appointments, customer service is always top notch , work done is explained in detail so you understand everything . Just think Sanders Ford of Jacksonville NC is absolutely the best in customer More

by rocknrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Sirkin, Jake Bailey
January 23, 2021

The staff was very friendly and professional though I do not remember the names of the individuals in the service department that I worded with. I will say, I scheduled an appointment a week in advance and More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I dont remember. It was a very nice lady though
January 22, 2021

I always have wonderful service. Been coming since my car was new in 2016. They know my name when I come in and I never have to wait to be helped. More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone who works Service in the Swansboro office.
January 20, 2021

My key fob stop working. I provide two replacement keys to be cut and two fobs to be programmed. Your service folks had a little difficulty programming the fobs but did an excellent job getting the keys cu More

by Mike montcrieff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff daughtry
January 20, 2021

Service was completely outstanding! Totally super friendly and professional service! Especially from Jeff! My truck looked a 100 times better than when I brought it in. Sanders Ford is the place to b More

by rdangerfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Renchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Lanvermeier, Jeff Raynor
January 16, 2021

Always a pleasure to have my vehicles serviced at Sanders Ford great friendly service from the Service department and Parts department to the Collision Center. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kervin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collision Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terell Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Daughtry
January 08, 2021

Wait time was a little lengthy, but service and office staff were great! I would recommend Sanders Ford in Swansboro, especially if Brent Phillips is doing the work! More

by fran1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie, Brent Phillips
January 07, 2021

Came in for an oil change and was treated as a customer should be. Staff greeted me right away and my service adviser Lynnette Crow was very helpful in helping me apply my Ford Pass points. More

by RandyBNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynnette Crow
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