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Sanders Ford Inc - Service Center

Jacksonville, NC

4.5
358 Reviews

358 Reviews of Sanders Ford Inc - Service Center

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January 03, 2021

Good afternoon, Not sure if the picture is the right Jeff, but I just had my 2014 Ford F150 serviced on 2 Jan 2021 and was helped by a Jeff in the service department. He was very supportive of my needs More

by mmajor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Raynor
December 30, 2020

I know that I’m missing some people but as a long time customer if I can’t do something myself I come here. You pay more but I’ve NEVER had an issue. Just bought a 2020 F-150, but still have my first car More

by patrick.mccammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Governor, great guy. Really impressed with us down to earth and honest work ethic. The nicest guy. I wish we were neighbors and I could see him more often. Character matters. He’s got it. , Kevin Blake, Al Sirkin, Jake Bailey
December 30, 2020

Always punctual and professional! Sanders Ford is is the best place for Sales, Service, and parts with friendly staff and a plethora of knowledge from its staff! More

by zacharyreinhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Cannon, Zach Reinhard
December 23, 2020

Making an appointment on the app for service was fast and easy. Sanders Ford Jacksonville went above and beyond to deliver excellent service! The maintenance plan is definitely worth it. More

by Donnie Heck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

I went to Sanders Ford at Swansboro, NC. They were excellent! Scheduling worked around me schedule, and provided excellent and fast service! Definitely would recommend! More

by G Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Hoyt
December 17, 2020

Jeff really took the time with me and was very professional and polite! I appreciate everything and happy to do business with Ford because of people like Jeff. More

by dawn.rooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Raynor
December 10, 2020

As always, the Service folks were friendly, courteous, and professional. My State Inspection was done quickly and the wipers were changed as requested. Well done. More

by Cptpunkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

I scheduled an appointment to have my car serviced. The service department staff have always been very friendly and helpful. My vehicle has quite a few miles on it. I really appreciate the care that Sande More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bailey
November 30, 2020

Had my appointment at the dealership in Swansboro. Very helpful with all my needs. Service was quick and easy. Will continue to do my servicing with them. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't catch their names, but all were very courteous and professional.
November 20, 2020

Thank you Mat III, Tiffany, Al, and everyone else that consistently helps me with my repairs, and make me feel that my vehicle issues are just as important to them as they are to me. I travel 150 miles ju More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service and Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Raymond III, Al Sirkin
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