Sands Chevrolet - Glendale

Typical sleezy sales tactics After looking at a vehicle and deciding that it was to much and left, the dealership called to tell me that they were able to do the deal I stated, t After looking at a vehicle and deciding that it was to much and left, the dealership called to tell me that they were able to do the deal I stated, then got me into the truck only to change the agreement without any communication and tried every sleezy sale tactic and this was all from the Finance department.. will never go back there again and will let everyone know the experience I had. More

Excellent Customer Service I love getting my vehicles serviced at Sands Chevrolet. My service advisor Mathew is friendly, courteous, down to earn, honest and a great sense of hu I love getting my vehicles serviced at Sands Chevrolet. My service advisor Mathew is friendly, courteous, down to earn, honest and a great sense of humor. No, this is not a dating advertisement, it is just the truth about the employees I have dealt with. Car is always done when promised, no unexpected charges and exterior always clean upon pick-up. Will continue using Sand for all my vehicle repair/service needs! More

I wouldn't take my truck anywhere else. I have had all my trucks and cars service at Sands Chevrolet. I would not take my truck anywhere else. I know that I am in good hands as well as my tr I have had all my trucks and cars service at Sands Chevrolet. I would not take my truck anywhere else. I know that I am in good hands as well as my trucks with Melissa. More

Excellent My sales agent Alfred Aguilar was excellent. He knew all the features and benefits of owning. I was also impressed with the whole sales team that pu My sales agent Alfred Aguilar was excellent. He knew all the features and benefits of owning. I was also impressed with the whole sales team that put the deal together. I thought the finance process was smooth and the finance specialist was very efficient and explained all terms and conditions thoroughly. Very happy with the 2017 Tahoe. It is a well built SUV with a lot of features that compete with all SUV's in this class. More

Awesome service Michael Juju was awesome I would not trust my camaro with anyone else. The service was fast and friendly. I will be bringing my cars here only from no Michael Juju was awesome I would not trust my camaro with anyone else. The service was fast and friendly. I will be bringing my cars here only from now on More

The Worst Not a customer service friendly place. I was threatened by Frank in finance...Sean Murphy, Rhonda and her assistant Denise do not follow thru until th Not a customer service friendly place. I was threatened by Frank in finance...Sean Murphy, Rhonda and her assistant Denise do not follow thru until the customer is happy. But 5 stars to Marshall Clark! He is what every employee SHOULD be like. More

Great When I had an issue with my truck I called him right away and they took care of it the next day. I didn't wait long they were fast and courteous When I had an issue with my truck I called him right away and they took care of it the next day. I didn't wait long they were fast and courteous More

Best customer service I went to sands Chevrolet looking for a truck. Herv in helped me find the perfect truck. Great customer service. Will recommend hervin to all my frien I went to sands Chevrolet looking for a truck. Herv in helped me find the perfect truck. Great customer service. Will recommend hervin to all my friends. More

Always get the job done. Garry was very helpful, and with the new salesman who helped Pat, we got the truck my wife wanted . They keep checking in to make sure we where good Garry was very helpful, and with the new salesman who helped Pat, we got the truck my wife wanted . They keep checking in to make sure we where good, and offered us pizza. More

Waste of time and very unprofessional I submitted paperwork around 72 hours before I came down. They processed and said come down. I went for used but was pressured to get into new. I paid I submitted paperwork around 72 hours before I came down. They processed and said come down. I went for used but was pressured to get into new. I paid a small down payment and around 8pm left to return with full coverage and a AZ DL. So I returned and they stated the bank wouldn't do it without my AZ DL card. If this is totally required, (which its not), they should have stopped all money transactions and paperwork until that card was presented. Then they sent me to the buy here, pay here, used car area of Sands. I chatted with a Sammy, he would process my app and touch bases the next business day. I called the next day and spoke with Emerson, I asked for a update with my app and then informed him that I had found something and I would like my refund credited to my original payment. Emerson said they would call back within 2hours. I got a call 2 hours later from disrespectful, unprofessional guy named Sammy, he stated they couldn't get me a vehicle, I said that's fine. I asked about my money and he said they will send me a check and I said no check, please credit me in the original payment method, you just can't do that. He then said, yes I can, I can do what I want. I was at my job so I dropped the situation and said thank you. Anyway this was Wed and no check as of Sat. Just a waste of tone. Anyway I got a 2015 Jeep from Town n County in Mesa. Great, smooth, respectable, professional experience. More