Sands Chevrolet - Surprise

No more GM No complaints about the waiting area, bathroom or helpfulness of staff. It's because of the unreliability of our Traverse and sloppy work done in the No complaints about the waiting area, bathroom or helpfulness of staff. It's because of the unreliability of our Traverse and sloppy work done in their service department that we decided to trade the Traverse in on a more reliable vehicle. More

Oil change Our service specialist is Victor Morales. He is very professional and knows what he's doing. When I purchase a car one of the things that are importan Our service specialist is Victor Morales. He is very professional and knows what he's doing. When I purchase a car one of the things that are important is the service department. Victor treats us like we were VIP. This guy needs to be promoted. You wouldn't want to lose him.... thanks Victor for taking care of us and our car More

Always Great Service ! Sands has an excellent service advisor in Jake. He has always provided accurate information regarding my vehicle needs. Estimates of time and cost h Sands has an excellent service advisor in Jake. He has always provided accurate information regarding my vehicle needs. Estimates of time and cost has always been performed within their estimate. And Sands service costs are reasonable. More

GREAT DEALER-LEMON CARE!! EVERYBODY AT SANDS WAS GREAT ESPECIALLY STEVE THE SERVICE ADVISOR .(BUT) MY 2016 CHEVY MALIBU HYBRID WAS A LEMON IN ALL WAYS. THE COMPLETE HYBRID DRI EVERYBODY AT SANDS WAS GREAT ESPECIALLY STEVE THE SERVICE ADVISOR .(BUT) MY 2016 CHEVY MALIBU HYBRID WAS A LEMON IN ALL WAYS. THE COMPLETE HYBRID DRIVE TRAIN BROKE DOWN AFTER TWO MONTHS AND 8000 MILES. More

Great experience I recently took my Silverado in for an oil change and a recall repair. Upon arrival I was told there was a second recall. I thought I was going to be I recently took my Silverado in for an oil change and a recall repair. Upon arrival I was told there was a second recall. I thought I was going to be there all day. The service advisor, Karo, had me on my way in less than 2 hours. I was pretty happy about that. He kept me informed at each step. This was a great service experience. More

Bryan Gendrich Man of hour! Mr. Gendrich in the service dept. done for me in 1 week , what no one else could do. I was given runaround for 3mos. Making 3 trips to dealership. I w Mr. Gendrich in the service dept. done for me in 1 week , what no one else could do. I was given runaround for 3mos. Making 3 trips to dealership. I was ready to go to Ford. Thank you. Ramona Ali-Kirksey. He was pleasant and very helpful at all times and didn't treat me like before, Oh hear she comes again. He also, kept me updated on everything that's going on with my car. More

Good service Jake is always my service person, every time I go in there he knows my name and is very friendly, sands is the cheapest place for an oil change that I Jake is always my service person, every time I go in there he knows my name and is very friendly, sands is the cheapest place for an oil change that I found out here More

Great job. Ken always dose a great job. He is very professional and knowledgeable. I will continue to go to Ken for all service in the future. Ken always dose a great job. He is very professional and knowledgeable. I will continue to go to Ken for all service in the future. More

Last minute request and Sands Service handled it I phoned late on a Friday to get an oil change and tire balance/rotation. I phoned and spoke with my service manager Matthew. He is always pleasant I phoned late on a Friday to get an oil change and tire balance/rotation. I phoned and spoke with my service manager Matthew. He is always pleasant and has an infectious smile you even feel through the phone. Even tho he would not be available on Saturday he set the appointment and made certain my parts (limited edition diesel car) were available for the job to limit my wait time. Matt is great to work with and has restored my confidence with Sands. Jake took over on Saturday and my vehicle service went off without a hitch. I brought my Grandson with me because he loves to see the collector cars on the Showroom. He also enjoyed a doughnut and hot cocoa. Thank you Matt and Jake. I appreciate you. ... and Wyatt appreciates your taste in cars and doughnuts ;-) Truly, Toni Martin More

Different Day, Same Results As usual, regardless of which department I'm there to ask for help and service, I'm always treated with respect and I never need to worry about the th As usual, regardless of which department I'm there to ask for help and service, I'm always treated with respect and I never need to worry about the the quality of their work. More