Sands Chevrolet - Surprise

GREAT SERVICE I BROUGHT MY 2015 AWD EQUINOX INTO THE SERVICE CENTER WHERE I HEAR A GRINDING NOISE WHEN I TURNED THE WHEEL. MY SERVICE ADVISOR HENRY SMITH SAID THAT I BROUGHT MY 2015 AWD EQUINOX INTO THE SERVICE CENTER WHERE I HEAR A GRINDING NOISE WHEN I TURNED THE WHEEL. MY SERVICE ADVISOR HENRY SMITH SAID THAT HE WOULD CALL ME WHEN HE FOUND OUT WHAT THE MATTER WAS IT WAS DISCOVERED THAT THE DIFFERENIAL OIL WAS BURNT. THEY REPLACED THE DIFFERENTIAL IN A FEW DAYS AND I WAS ON MY WAY AGAIN. I HAVE HAVE ALWAYS HAD EXCELLENT SERVICE WITH THIS DEALERSHIP EXCEPT ONE TIME WHEN I WAS NOT ABLE TO GET HENRY SMITH AS MY SERVICE ADVISOR. HE HAS ALWAYS TREATED ME FAIRLY. HE DOES NOT BELIEVE IN HAVING ANY UNNECSSARY WORK THAT DOES NOT NEED TO BE PERFORMED. HE TREATS ME LIKE FAMILY More

Awesome!!! I had a great experience!!! Ladaryl Washington was my salesman very knowledgeable, honest and polite!! He is the go to guy! The staff is great they ar I had a great experience!!! Ladaryl Washington was my salesman very knowledgeable, honest and polite!! He is the go to guy! The staff is great they are friendly and outgoing..everyone made sure I was being helped.. Loved my experience!! More

Best experience I've had with a repair EVER Our tech got the work done quickly and found us some coupons that helped us save money. It actually cost LESS than their estimate which I have never Our tech got the work done quickly and found us some coupons that helped us save money. It actually cost LESS than their estimate which I have never had happen! Add to that, he was very friendly and easy to talk with, made for a relatively painless trip to the shop. More

First time service for my new truck I bought from you I made an appointment online. When I arrived I wasn't greeted for at least 10 minutes. Then I was asked what I was doing there. I guess they were not I made an appointment online. When I arrived I wasn't greeted for at least 10 minutes. Then I was asked what I was doing there. I guess they were not expecting me. I had to call to see if my truck was ready a few hours later. I was told it was. So when I arrived I was just told to sign to papers and gave me my keys. I assumed everything was checked out but yesterday my battery died. I went to courtesy Chevrolet. Much better experience overall. They asked me if I wanted the recall fixed that I thought sands took care of. Well you didn't. I just feel like the overall experience with sands service was very disappointing. More

Five star service Mike Conway took care of us. He showed us what we needed and not what we didn't. And help to make the deal work for us. I would recommend him to an Mike Conway took care of us. He showed us what we needed and not what we didn't. And help to make the deal work for us. I would recommend him to anyone that I know is interested in buying a car or truck More

Great experience I always receive great service at Sands. This is my 3rd vehicle. I also have 3 family members who have bought from there as well. I always receive great service at Sands. This is my 3rd vehicle. I also have 3 family members who have bought from there as well. More

RR trim replace. I was greeted promptly, accurate discussion of what would be done and approximately how much time it would take. The job was perfection and to top i I was greeted promptly, accurate discussion of what would be done and approximately how much time it would take. The job was perfection and to top it off Generous Motors picked up the tab. More

great experience Matt was very helpful. Made sure my needs were taken care of. Just a good experience. I will definitely us them in the future for my truck service. Matt was very helpful. Made sure my needs were taken care of. Just a good experience. I will definitely us them in the future for my truck service. More

Timely and Professional Service. My A/C compressor went out and everyone in Arizona knows that is not a good thing. Sands Chevrolet saw me first thing that morning and had my car bac My A/C compressor went out and everyone in Arizona knows that is not a good thing. Sands Chevrolet saw me first thing that morning and had my car back to me in short order and at what I believe to be a fair price. My Service Advisor (Jean) went above and beyond to assure my comfort from donuts, to courtesy rides, to routine status calls. About as good an experience as one could hope for. I have a history with Sands and have always had excellent service. More

service they didn't call me when the work was done . actually the work wasn't done.i am st5ill waiting for the parts to come in.its been over a month,. i don they didn't call me when the work was done . actually the work wasn't done.i am st5ill waiting for the parts to come in.its been over a month,. i don't think sands would be waitin this long More