
Sands Chevrolet - Surprise
Surprise, AZ
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New Chevy Silverado Quentin was my sales person and did an excellent job. As I was about to pull away from the dealership Quentin noticed a small issue with my bumper. Quentin was my sales person and did an excellent job. As I was about to pull away from the dealership Quentin noticed a small issue with my bumper. Quentin took pictures of it and put me in touch with Henry who ordered me a new bumper and had it installed within a week. Great job! Travis More
Oil change Ken promised my sub at 10:15 but I got it at 10:14. How close can you get. Perfect. You also make good coffee and have good cookies. In addition I e Ken promised my sub at 10:15 but I got it at 10:14. How close can you get. Perfect. You also make good coffee and have good cookies. In addition I enjoyed the cookies I received when I bought my 2014 suv. More
Awesome service Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to give me a ride, but looking at all the old and new Corvettes in the showroom was amazing! Nice job! More
Fantastic Customer Service!!! I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going o I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going on with my vehicle and when he wasn't there, Ken kept updating me on the status of my car. Although there was some complications with my car they made the process smoother and hassle free with there communication skills! Overall the customer service and the service they did to my car was EXCELLENT!!!!! More
One happy camper. I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointmen I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointments are always kept on time. I have the greatest service provider. He is professional, pays attention to detail, and makes sure that everything is taken care of when I bring my truck in for service. Sands cares enough about there customers to follow up there visit with a courtesy call to make sure you were satisfied with their service and if not what they need to do to improve. In my book they are a class act. More
Very happy with Tony Did a great job . Helped us out . And he was down to earth awsome . No pressure at all and wasn't worried about make the sale to hard but he gave me t Did a great job . Helped us out . And he was down to earth awsome . No pressure at all and wasn't worried about make the sale to hard but he gave me the hard facts and numbers More
Thorough Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the status of my car.Good service!!!! More
Excellent I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. More
Always Great Service ! Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Jake my service advisor is to be commended for working with me and the service team on how to identify and resolve the problem. Sands has always done a great job on my vehicle.!!!!!! More
oil change Victor is very charming and helpful all of the time and makes my time there as if i am special thanks Victor for always being cheerful Victor is very charming and helpful all of the time and makes my time there as if i am special thanks Victor for always being cheerful More