Sands Chevrolet - Surprise

Wait time too long! Three hours for an oil change is not acceptable. The next time we will consider someplace much closer to home! After traveling 40miles to wait that Three hours for an oil change is not acceptable. The next time we will consider someplace much closer to home! After traveling 40miles to wait that long? More

Best ever...positively outstanding! I am in the military and I've moved a lot many different places across the US and abroad. The service I received from Sands Cheverolet and my service I am in the military and I've moved a lot many different places across the US and abroad. The service I received from Sands Cheverolet and my service advisor Jean was better than the service I received from BMW and Lexus when I owned those makes. Best fof on A to Z, from the moment I pulled up Jean was at my door before I exited, see listened and understood why I brought my Chevy in. From there she set up my shuttle to work and guided me to the coffee, refreshments and breakfast. The lounge was comfortable and I was routinely greeted my other members of staff who ask if I need water or anything else. When he work was complete I was called and upon my arrival I was explained all the work performed and guided to check out and to my car. The prices, better than I found online or at discount tire. I had regular service, new tires, alignment, tire road force balance and a door seal replaced. I will definitely be back Tim and time again for all my service needs, I might just come in to say hello. More

Excellent experience Matt and the service team were very professional, and courteous on my recent visit. They performed all my scheduled services, plus the recall items an Matt and the service team were very professional, and courteous on my recent visit. They performed all my scheduled services, plus the recall items and were done in record time. Everyone was very helpful and friendly including the shuttle drivers. More

Great service center Always happy and very knowledgable. They go the extra mile to keep the customer happy. I went in for an oil change and they took care of a recall ite Always happy and very knowledgable. They go the extra mile to keep the customer happy. I went in for an oil change and they took care of a recall item as well in the same amount of time it would take for just the oil change. More

accomplished recall satisfied with service and time of repair. Not only was a factory recall completed in minimum time but treated with friendly staff and cleaned car as satisfied with service and time of repair. Not only was a factory recall completed in minimum time but treated with friendly staff and cleaned car as an additional service. More

Oil change and window regulator I specifically asked Cairo to plug in my electric vehicle (Volt) when I dropped the car off for repairs. When I went to pick it up, it was sitting in I specifically asked Cairo to plug in my electric vehicle (Volt) when I dropped the car off for repairs. When I went to pick it up, it was sitting in the parking lot, not charging, even though the charging station was not in use. My oil change was fine but when I went to roll down my window, which the regulator was replaced on, it would not roll down. I would have hoped this would have been checked prior to the keys being handed to me. I was already half way home so now I have to drive around without my window working until I return to Sands to have it repaired again. Brian Abbott did apologize several times. More

Good sales and and follow up We were looking for a new vehicle and a dealer that offered good service. Sands Chevrolet was very professional and met all our needs. We were satis We were looking for a new vehicle and a dealer that offered good service. Sands Chevrolet was very professional and met all our needs. We were satisfied with our purchase. More

oil change we did not have an appointment for service and we had the warning light come on to change the oil. we were also out of town . we called sands chevrol we did not have an appointment for service and we had the warning light come on to change the oil. we were also out of town . we called sands chevrolet in surprise and the said to bring it right in. we arrived in 2 hours and bryan gendrich took the truck right away, he was very friendly . we were so happy to be treated so well. also rob donlevy gave us a voucher to fill our gas tank that bryan took care of. sands chevy in surprise are really always wonderful More

Wonderful service. Representative was very helpful. We have dealt with Gateway Chevorlete and had a terrible experience. A salesman stole items out of our car. Sands provides "Excellent" service. Will We have dealt with Gateway Chevorlete and had a terrible experience. A salesman stole items out of our car. Sands provides "Excellent" service. Will return to Sands. More

Recall fix Service called about an open recall on my truck they set appointment for me and I was in and out in less than an hour,with a free car wash.This is my Service called about an open recall on my truck they set appointment for me and I was in and out in less than an hour,with a free car wash.This is my 3 trip to the service dept with no problems at all.great service and fast. More