Sands Chevrolet - Surprise

Always Great Service ! I was always reluctant to take my vehicles back to a Dealer as I believed they were more expensive and slow to have the work performed. However, afte I was always reluctant to take my vehicles back to a Dealer as I believed they were more expensive and slow to have the work performed. However, after moving into our new home in 2010, and having Sands Chevrolet close to our home, I thought I'd give them a try. To my surprise and delight I found their service department staffed with very knowledgeable and friendly people. I further found their work to be excellent, and very competitive. Jake Friedberg is the best - most competent, knowledgeable, and friendly service advisor/technician I have ever encountered. And in over 55+ years of driving, this dealership is the best. Not only are they better than other Chevrolet dealers, but better than BMW, Ford and Cadillac dealers that I have been to here in the Valley. I will continue to have our vehicle serviced only here at Sands Chevrolet in Surprise. More

I'm back to using the dealership for service. 3 years ago I moved to Waddell and reluctantly used Sands Chevy since they were close. After a few bad experiences with ... I wont mention his name, 3 years ago I moved to Waddell and reluctantly used Sands Chevy since they were close. After a few bad experiences with ... I wont mention his name, I went else where. Due to not being able to get to my other service station on Bell (destruction) road, I once again reluctantly tried Sands Chevy in Surprise. This time, I got Jake for a service advisor and couldn't be happier. He listened to what I needed done and DID NOT try to up sell me. He told me what services would be needed soon and what I could wait on. I really appreciated that! When I did get those needed services done, without me asking, he gave me a loner car. That was a relief because I still needed to get to work. The work was done for the price quoted and ready when promised. I'm glad I came back! More

Chevy Colorado Upgrades Brought my vehicle in to have a spray-in bed liner and hard-top cover for my new Chevy Colorado. Bryan was very attentive to my needs and coordinated Brought my vehicle in to have a spray-in bed liner and hard-top cover for my new Chevy Colorado. Bryan was very attentive to my needs and coordinated for me to have a loan vehicle for the time it took to complete the upgrades. Additionally, after I turned in the loan vehicle, I discovered that I may have left my garage door opener behind. No problem, one call to Bryan and he was quick to check the vehicle and to call me back to report that he had found the opener and he would maintain possession of it until I arrived to pick it up. This is the second time I have had Bryan for service. He is always friendly, courteous, professional and spot-on with the information he provides to me. I have never experienced a "cringe factor" with this dealership's service department. Without a doubt this is the best service department I have ever dealt with in my many years of owning an automobile. More

Fast Service AC was blowing hot air on 2015 Silverado. Dropped truck off on Monday eve and was all fixed by 2:30 PM the next day. AC was blowing hot air on 2015 Silverado. Dropped truck off on Monday eve and was all fixed by 2:30 PM the next day. More

Service department Took are car in window wouldn't roll up. Our service specialist Victor Morales very professional, polite knows exactly what he's doing! Thanks Victor. Took are car in window wouldn't roll up. Our service specialist Victor Morales very professional, polite knows exactly what he's doing! Thanks Victor. More

In and Out Andrew was super helpful and awesome to work with. He made everything very smooth and simple. I would recommend anyone to go see Andrew. He is very Andrew was super helpful and awesome to work with. He made everything very smooth and simple. I would recommend anyone to go see Andrew. He is very personable and professional. The only issue is that he's a Texas Rangers fan. :) More

Is just amazing All what I can say it's that they have a very good service and an excellent performance. Plus they are very friendly. I love this chevy Diller All what I can say it's that they have a very good service and an excellent performance. Plus they are very friendly. I love this chevy Diller More

service check up Brian in the service department was very prompt with getting us the information we needed.. We set up an appointment . He took care of our needs. He t Brian in the service department was very prompt with getting us the information we needed.. We set up an appointment . He took care of our needs. He took the time to explain everything to us before the work got started. We would like to say thank you very much for his help . More

Brought vehicle in for AC problems Brought vehicle originally in for AC problems, but while it was there they ended up also fixing a couple of recalls on our vehicle. Very pleased with Brought vehicle originally in for AC problems, but while it was there they ended up also fixing a couple of recalls on our vehicle. Very pleased with Jake our Service Advisor. More

Always a great experience Always enjoy the people at Sands Chevrolet in Surprise. Needed to replace a vehicle, and we were looking for a specific model and color. Rob Donlevy Always enjoy the people at Sands Chevrolet in Surprise. Needed to replace a vehicle, and we were looking for a specific model and color. Rob Donlevy went out of his way to help us, and we are so happy with our new Malibu! More