Erwin Dacanay

Worst. Experience. Ever. Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I fina Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I finally got it in to the shop. It’s been over a month and we still don’t have our new car back yet!!!! They said it was ready, we went there to pick it up, it looked worse than before. Their Glendale collision shop did a horrible job and I cannot believe they were going to give me the car back to me like that. I’ve had 5 different managers apologize, say they will follow up, call me on this day, send me emails. Nothing! Going directly to GM to try and find answers. More

Helpful 2

Report | Print

Horrible money hungry I unfortunately bought two vehicles from sands. My Malibu has needed two alignments in less than a year with less than 17000 miles. I have owned man I unfortunately bought two vehicles from sands. My Malibu has needed two alignments in less than a year with less than 17000 miles. I have owned many vehicles and never needed alignments. In addition there sales tactics are pushy and they lie quite often to get you in the door then they say my bad and don’t honor the deal. More

Helpful 1

Report | Print

Exceptional Service Funny enough, I had went to the dealership expecting an estimation. The service was supportive and quite friendly in helping me get a new car. Funny enough, I had went to the dealership expecting an estimation. The service was supportive and quite friendly in helping me get a new car. More

by JOVANSUNFLOWERS Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome I went into Sands because a cable was broken for a window. They got my SVU in and started right away. They also found a couple of other things and add I went into Sands because a cable was broken for a window. They got my SVU in and started right away. They also found a couple of other things and addressed those problems as well. They got me a rental so I didn’t have to wait around. More

by OUMIC1118 Verified Customer Verified Customer

Helpful 0

Report | Print

Interesting they are frean Need a car, and they have good dials very good actitud and very good price's al of them are professionals the manager work whit me to have good price Need a car, and they have good dials very good actitud and very good price's al of them are professionals the manager work whit me to have good price and a good car, thanks for that More

by YSALINAS8610 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome Service Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle se Ken has been a reliable and awesome service rep since buying our Chevrolet vehicles at Sands. He is always responsive and informative with vehicle service and works hard to get us an awesome experience during servicing. More

by GARCIATEO Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service Pleasant experience for my first service of my vehicle. Got me in and out on a Saturday morning. Would recommend their service department for anyom Pleasant experience for my first service of my vehicle. Got me in and out on a Saturday morning. Would recommend their service department for anyome needing fast and valued maintenance on vehicle. More

by CCFROGS21 Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly and knowledgeable Erwin took the time to show several models and explain all the difference. He also showed us how to use all the features our new car has to offer. Erwin took the time to show several models and explain all the difference. He also showed us how to use all the features our new car has to offer. More

by jennifergarcia10 Verified Customer Verified Customer

Helpful 0

Report | Print

No B.S. Erwin was very straight forward with us and showed us the perfect car. Everyone was friendly and our finance guy was top notch. I would recommend th Erwin was very straight forward with us and showed us the perfect car. Everyone was friendly and our finance guy was top notch. I would recommend this dealership. More

by waltrip Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and painless Erwin was our salesman. He was not pushy and he showed us exactly what my husband and I were looking for. Caleb was our finance guy and he was very he Erwin was our salesman. He was not pushy and he showed us exactly what my husband and I were looking for. Caleb was our finance guy and he was very helpful. Thanks Erwin and Caleb! It was very nice not to spend the entire day buying a car I literally took like 2 hours. Thank you Sands Chevrolet Surprise Arizona More

by mgreynolds1924 Verified Customer Verified Customer

Helpful 0

Report | Print