Sands Chevrolet - Surprise

Unexpected expense Said I needed additional service at 45000 miles since I live in az. I moved here three years ago and only spend winters so I do not think your adjuste Said I needed additional service at 45000 miles since I live in az. I moved here three years ago and only spend winters so I do not think your adjusted service schedule should apply. My book does not take about az being special place only certain driving conditions. More

As good as it gets My Sonic is approciating 36000 miles. I wanted some assurances that it would be good for another 36000. After the multi point inspection I am reasonab My Sonic is approciating 36000 miles. I wanted some assurances that it would be good for another 36000. After the multi point inspection I am reasonable certain that my car is in the best condition it could be. All my service needs have been addressed at Sands of Suprise. I greatly appreciate the efforts of the staff. More

Service bulletin completed Ken ashby was wonderful to work with on my 2015 Chevy SS sedan! He treats me and my vehicle in a very professional manner and pays attention to detail Ken ashby was wonderful to work with on my 2015 Chevy SS sedan! He treats me and my vehicle in a very professional manner and pays attention to detail. More

Amazing Customer Service I have always been a fan of Chevrolet and always had great experiences dealing with them and my experience at this Sands Chevrolet has been no differe I have always been a fan of Chevrolet and always had great experiences dealing with them and my experience at this Sands Chevrolet has been no different. In particular, Andrew Pennington was wonderful to work with and my husband and I have bought one car from him and just recently leased another and will continue to go to him for any other vehicles we need. Andrew is not pushy like some salesmen can be and seemed to genuinely care about getting us the best deal possible. When we worked with him the second time he remembered person details about our family that showed he really paid attention to us and and was determined to give us the best car buying experience possible. More

Service Call Had my 2015 GMC in for service and received nothing but outstanding service by Mike L and Jeanie J in the service department, THANKS TO BOTH!!! Had my 2015 GMC in for service and received nothing but outstanding service by Mike L and Jeanie J in the service department, THANKS TO BOTH!!! More

regular maintenance/recalls I recently had 3 vehicles serviced in addition to recall items on 2 of the 3. My service advisor, Jean Jajou was very helpful with all issues and kept I recently had 3 vehicles serviced in addition to recall items on 2 of the 3. My service advisor, Jean Jajou was very helpful with all issues and kept me informed of details associated with the recall items. She suggested additional maintenance that I skipped in prior visits that were helpful. John Minnick More

Always great service I have been using the service department at Sands for about 5 years now and have always been happy. They are courteous, thorough and usually quick wh I have been using the service department at Sands for about 5 years now and have always been happy. They are courteous, thorough and usually quick when I wait. More

Tires I was well taken care of, and that for a dealership I received a fair price. They washed my vehicle and made sure I was satisfied with my experience. I was well taken care of, and that for a dealership I received a fair price. They washed my vehicle and made sure I was satisfied with my experience. More

2013 Malibu My overall experience was excellent. The salesman (Joey) and staff were friendly and helpful. I have only one problem. After I purchased the vehicle I My overall experience was excellent. The salesman (Joey) and staff were friendly and helpful. I have only one problem. After I purchased the vehicle I realized there wasn’t a spare tire. Had I know this before, I would have asked about purchasing one during financing of the vehicle. The spare tire is over 500 dollars. I understand this is my fault for not checking but feel I should have been told during the vehicle walk around. The tire pump is great but commuting in a rural area has me feeling uneasy as it could take hours for a tow truck to show up. More

Customer Experience I had a great experience with Sands Chevrolet Surprise. The sales person was not pushy and my time was not wasted with the typical back and forth hag I had a great experience with Sands Chevrolet Surprise. The sales person was not pushy and my time was not wasted with the typical back and forth haggling during the financing phase. More