Sands Chevrolet - Surprise

Very professional and pleasant I recommend this service department from all the others I have been to. The advisor was jealous from start to finish. Greeted me when I arrived and al I recommend this service department from all the others I have been to. The advisor was jealous from start to finish. Greeted me when I arrived and also when I left More

New car purchase(2018 Traverse) We have always received respectful and fair treatment when we show up at Sands Chevrolet in Surprise. In fact, both times we purchased a car from th We have always received respectful and fair treatment when we show up at Sands Chevrolet in Surprise. In fact, both times we purchased a car from the dealership in 2012 and now in 2017, Jerry Moore, the owner, has spend time visiting with us. The sales rep, Caleb Bulawa, a very forthright young man, was very courteous and helpful. More

Lube, engine oil and filter, fuel filter change. All went very well and Justin was able to fully honor our Canadian GM service prepaid package. I appreciated the complementary vehicle wash as well. All went very well and Justin was able to fully honor our Canadian GM service prepaid package. I appreciated the complementary vehicle wash as well. More

Review on my experience Great care was given when buying a new car. I never felt pressured one way or another. My dealer was attentive and respectful of all my wishes. Great care was given when buying a new car. I never felt pressured one way or another. My dealer was attentive and respectful of all my wishes. More

Service Great. Bryan was very nice and professional. Very helpful and pleasure to work with. The survey shouldn't require all 25 words to submit it Great. Bryan was very nice and professional. Very helpful and pleasure to work with. The survey shouldn't require all 25 words to submit it More

excellent customer service the customer service from Sands Chevy is the reason I’ve bought 5 vehicles from them, and will continue to do so. Have recommenended all of my family the customer service from Sands Chevy is the reason I’ve bought 5 vehicles from them, and will continue to do so. Have recommenended all of my family there. More

Amazing staff!! Everyone was so helpful and they were able to fix my vehicle quickly!! Victor was awesome and so helpful!! Will definitely come back—great service!! Everyone was so helpful and they were able to fix my vehicle quickly!! Victor was awesome and so helpful!! Will definitely come back—great service!! More

Excellent service I walked in thinking of buying a used car because I am a first time buyer but I was helped out so well that I actually came out with a new vehicle at I walked in thinking of buying a used car because I am a first time buyer but I was helped out so well that I actually came out with a new vehicle at a great price and excellent rate thank you Sands for all your help More

Over priced! I can't understand why Sands Chevrolet charged my wife $22.00 to rotate TWO tires. They sold her on the fact that she needed to have a front wheel ali I can't understand why Sands Chevrolet charged my wife $22.00 to rotate TWO tires. They sold her on the fact that she needed to have a front wheel alignment which WAS NOT NECESSARY. So they removed the two front wheels which they had to put back on the vehicle anyway. So the charge of $22.00 was to take the two back tires and put them on the front. The two front tires they had to take off for the un-needed alignment were put on the back instead of the front. My main complaint is that there should not have been ANY charge for a tire rotation to begin with. Any place you go in the Valley does NOT charge you for a tire rotation, if you bought the tires from them, i.e. Walmart, Pep Boys, Firestone, Sears etc. etc. We purchased these tires new when we paid $33,000 for the new vehicle last year 2016. In short, I'm not a "Happy Camper". As far as I'm concerned, Sands Chevrolet in Surprise has seen the last of me! More

Complete turn around This visit was a complete opposite from my last encounter. Tom was very professional, courteous, an knowledgeable. He did not try to force anything This visit was a complete opposite from my last encounter. Tom was very professional, courteous, an knowledgeable. He did not try to force anything on me an did what he said he would. More