
Sands Chevrolet - Surprise
Surprise, AZ
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Service writer was knowledgeable and friendly The service writer Kako was awesome, he was to the point and did not try to sell me on anything. I recommend this dealership for any of your needs. The service writer Kako was awesome, he was to the point and did not try to sell me on anything. I recommend this dealership for any of your needs. More
Warranty I took may truck to service deparment because I have bad vibration, But wend i show up they try to blame on the tires or hitting a bump they try to b I took may truck to service deparment because I have bad vibration, But wend i show up they try to blame on the tires or hitting a bump they try to blame me for it. I don't think is professional trying to blame the owner with out checking the problem first. More
Trapped and caged I was put in a track that was too large for me I asked for my trade-in truck back five out of seven times that I could get it back went with a smaller I was put in a track that was too large for me I asked for my trade-in truck back five out of seven times that I could get it back went with a smaller truck the Colorado 11:00 p.m. because I was left sitting in your waiting area until after 9:30 at night they had forgot about me at night it overheated on my first trip home I was fortunate that a police officer came by andI Sheriff give me a ride home I feel like I a caged animal and Sands Chevrolet a was the Hunter I will stay what the Chevy product but never deal with Sands I was treated like a ignorant person I work in a public place and 4 - my experiences I will share with them to stay away from Sands Chevrolet More
Had major work done Needed water pump replaced and timing chain cover was leaking. Was done under our extended warranty. Bryan was great in getting GM approval to do the Needed water pump replaced and timing chain cover was leaking. Was done under our extended warranty. Bryan was great in getting GM approval to do the work. Bryan gave us a rental car while ours was being worked on. More
Helpful crew Thomas and Paul went above and beyond by helping us trade in and purchase two new vehicles, will definitely work with them and Sands Suprise again! Thomas and Paul went above and beyond by helping us trade in and purchase two new vehicles, will definitely work with them and Sands Suprise again! More
Rob was great! He helped me get exactly what I was looking f or. I needed to trade in a car I had bought for my son and get something more practical for myself. or. I needed to trade in a car I had bought for my son and get something more practical for myself. More
Came in for an install of bed liner mat. I came in for an install of a bed liner mat and was met by a Service technician. I told him who I was, and he took it from there. He was very courteou I came in for an install of a bed liner mat and was met by a Service technician. I told him who I was, and he took it from there. He was very courteous & Professional, and explained to me exactly what it was and how it was installed. More
Spend a few days at Sands Will Ramirez was a very knowledgeable and patient salesman, who worked very diligently to get us in a vehicle. I only wish I didn't have to return so Will Ramirez was a very knowledgeable and patient salesman, who worked very diligently to get us in a vehicle. I only wish I didn't have to return so many times, for one reason or another. Other than that, a pleasurable experience. More
Costs gone nuts It's a sad day when you have to have a hundred dollar bill to get an oil/filter change and a tire rotation. Car care costs have gotten out of hand jus It's a sad day when you have to have a hundred dollar bill to get an oil/filter change and a tire rotation. Car care costs have gotten out of hand just like the medical field. Won't be waisting my money on a new vehicle any time soon. More
We bought a truck We have thought about buying a new vehicle for some time now. We finally decided to go for it. David Gonzalez was our salesman. He was wonderful. He r We have thought about buying a new vehicle for some time now. We finally decided to go for it. David Gonzalez was our salesman. He was wonderful. He really listened to us and helped us find exactly what we needed. He was honest and friendly. He even hooked us up the all State agent there at the dealership so we we're able to get the truck on the insurance before we left. He answered all of our questions. Some were answered before we even asked. We we're very nervous when we first got there. But David made everything so easy. If we ever decide to buy another vehicle, we're going to Sand's in Surprise. More