
Sands Chevrolet - Surprise
Surprise, AZ
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Service Justin was very proffesional and his communication as a Service Advisor was incredible. We will refer friends to Sands. Thanks for the great service. Justin was very proffesional and his communication as a Service Advisor was incredible. We will refer friends to Sands. Thanks for the great service. Tom and Jennifer More
Used online coupon Asked for car wash with window cleaning and vacuuming after oil change. Car was still dirty inside and out. Did not look vacuumed and windows weren' Asked for car wash with window cleaning and vacuuming after oil change. Car was still dirty inside and out. Did not look vacuumed and windows weren't cleaned. More
Srrvice Victor the best I am very happy with my service Victor is a very good service tells you how everything goes and everything is good and a very good per Victor the best I am very happy with my service Victor is a very good service tells you how everything goes and everything is good and a very good person More
They made it easy! Contacted Sands because they had the specific Vehicle I wanted. I was contacted by Andrew and was able to negotiate and set terms by email. I drove ou Contacted Sands because they had the specific Vehicle I wanted. I was contacted by Andrew and was able to negotiate and set terms by email. I drove out and met Andrew and Shaun and the process was very smooth. I came in pre-qualified and they were able to get me an even better deal and rate. Everyone was very helpful. I drove out in my new car after only an hour and a half. Thanks all! More
I got a great car for a great price! Tibor Dobrosi went above and beyond my expectations in finding me a van with everything I wanted. I highly recommended him. The sales people and staff Tibor Dobrosi went above and beyond my expectations in finding me a van with everything I wanted. I highly recommended him. The sales people and staff are knowledgeable and courteous. I had a great car buying experience. It was fun and easy! More
Great I had a great experience, I was able to get serviced on the same day as my appointment. In the waiting room they should have a different channel on th I had a great experience, I was able to get serviced on the same day as my appointment. In the waiting room they should have a different channel on the tv. Fox news or ESPN would be better than a soap opera More
Mike & Michael Had a great experience with the Sands Service Department.. both Michael up front and Mike in the back made sure my truck was road ready after service! Had a great experience with the Sands Service Department.. both Michael up front and Mike in the back made sure my truck was road ready after service! And this isn't the first time! They go above and beyond every time I bring it in. They address any concern I have beyond my standard oil change. Highly recommend this pair!! More
Skeptical I took my diesel truck in due to a check engine light. Truck seemed to be running fine. EGR valve was the code reading. I was told that diagnosis woul I took my diesel truck in due to a check engine light. Truck seemed to be running fine. EGR valve was the code reading. I was told that diagnosis would be $140 which would apply to repair if done or free if under warranty. Diagnosis was not EGR but that K & N air filter needed cleaning and that my mass air flow sensor needed to be replaced and a regeneration run. Not under warranty. I was given a price of $800. I balked at the cost. I was told that they would see what they could do. Came back with $588. I decided to have the service done since I would have had to pay $140 anyway. I am not convinced that the mass air was bad since the truck seemed to be running ok. Time will tell. Ken Ashby, the service advisor was very friendly and worked me in without an appointment and did get the price down but I still feel that I may have been taken advantage of because I felt that the truck was running well. More
3rd Card Purchased from Sands My 2017 Chevy Cruze is the 3 car I purchased from the Surprise Sands dealership. Mike Carver was a great sales man, willing to pull up car after car a My 2017 Chevy Cruze is the 3 car I purchased from the Surprise Sands dealership. Mike Carver was a great sales man, willing to pull up car after car and really work to get me a great deal on a new car. But once turned over to the rest of the customer service/ finance part of purchasing a new car it was seriously lacking on the follow up/follow through. Even when I called for a follow up on some loose ends I was rushed off the phone being told "someone will call you"; well that never happened. I just had to show up at the dealership in person to tell Mike about what was happening and he worked quickly to get things right. I really appreciate Mike's effort to make sure that I was happy. Mike you deserve 5 stars, thumbs up, or whatever signify quality service! More
long day, but successful The truck i was looking for they didn't have. The truck they brought me to look at was more than I needed. The wife loved it, I could live with it. It The truck i was looking for they didn't have. The truck they brought me to look at was more than I needed. The wife loved it, I could live with it. It's a great truck. Not a beast like my previous one, but it will do what I want and need. The staff was very nice to us. I was given a great trade in value on my 10 year old truck. I was pleased with the deal and the truck. More