Sands Chevrolet - Surprise - Service Center

Extremely good. As usual my service writer very helpful.Im so glad to to have someone like Ken Ashby to work with.,he goes out of his way to help. As usual my service writer very helpful.Im so glad to to have someone like Ken Ashby to work with.,he goes out of his way to help. More

Amazing Service Department I am from California and was visiting family in Surprise, AZ for the holidays. The day I was to travel back to California my Chevy Tahoe would not st I am from California and was visiting family in Surprise, AZ for the holidays. The day I was to travel back to California my Chevy Tahoe would not start due to a bad alternator and battery. I called Sands service department at 7:00am and spoke with Jean about my issue and my desire to be back in California that day. She assured me that they would have me out and on the road by the end of the day. They delivered my vehicle to me repaired and washed by 2:00pm. Jean was amazing! Ask for her if you choose this service department to repair your vehicle. More

Power Window repair I recently lost the use of the passenger side window of my Silverado. When arriving at Sands I was met by Bryan Gendrich. After explaining the situa I recently lost the use of the passenger side window of my Silverado. When arriving at Sands I was met by Bryan Gendrich. After explaining the situation to him, he indicated what the problem might be but that it would be taken in for a thorough inspection to determine the issue. He explained the diagnostic fee would be waived if I decided to let Sands fix it and he told me he would advise me of the cost prior to any work being done for my approval. He called me later that day and explained the issue and the cost, which was lower than I was expecting. I gave the approval and the work was done by the morning of the next day. I have had work done at this dealership in the past and have always been happy with the results. More

Oil change Our service specialist is Victor Morales. He is very professional and knows what he's doing. When I purchase a car one of the things that are importan Our service specialist is Victor Morales. He is very professional and knows what he's doing. When I purchase a car one of the things that are important is the service department. Victor treats us like we were VIP. This guy needs to be promoted. You wouldn't want to lose him.... thanks Victor for taking care of us and our car More

No more GM No complaints about the waiting area, bathroom or helpfulness of staff. It's because of the unreliability of our Traverse and sloppy work done in the No complaints about the waiting area, bathroom or helpfulness of staff. It's because of the unreliability of our Traverse and sloppy work done in their service department that we decided to trade the Traverse in on a more reliable vehicle. More

Always Great Service ! Sands has an excellent service advisor in Jake. He has always provided accurate information regarding my vehicle needs. Estimates of time and cost h Sands has an excellent service advisor in Jake. He has always provided accurate information regarding my vehicle needs. Estimates of time and cost has always been performed within their estimate. And Sands service costs are reasonable. More

GREAT DEALER-LEMON CARE!! EVERYBODY AT SANDS WAS GREAT ESPECIALLY STEVE THE SERVICE ADVISOR .(BUT) MY 2016 CHEVY MALIBU HYBRID WAS A LEMON IN ALL WAYS. THE COMPLETE HYBRID DRI EVERYBODY AT SANDS WAS GREAT ESPECIALLY STEVE THE SERVICE ADVISOR .(BUT) MY 2016 CHEVY MALIBU HYBRID WAS A LEMON IN ALL WAYS. THE COMPLETE HYBRID DRIVE TRAIN BROKE DOWN AFTER TWO MONTHS AND 8000 MILES. More

Great experience I recently took my Silverado in for an oil change and a recall repair. Upon arrival I was told there was a second recall. I thought I was going to be I recently took my Silverado in for an oil change and a recall repair. Upon arrival I was told there was a second recall. I thought I was going to be there all day. The service advisor, Karo, had me on my way in less than 2 hours. I was pretty happy about that. He kept me informed at each step. This was a great service experience. More

Good service Jake is always my service person, every time I go in there he knows my name and is very friendly, sands is the cheapest place for an oil change that I Jake is always my service person, every time I go in there he knows my name and is very friendly, sands is the cheapest place for an oil change that I found out here More

Great job. Ken always dose a great job. He is very professional and knowledgeable. I will continue to go to Ken for all service in the future. Ken always dose a great job. He is very professional and knowledgeable. I will continue to go to Ken for all service in the future. More