Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Timely, friendly, efficient, and cost effective This is a great place to service your Chevy product. Jake was an excellent service rep and was very knowledgeable about the vehicle and was excellent This is a great place to service your Chevy product. Jake was an excellent service rep and was very knowledgeable about the vehicle and was excellent in communicating what was going on with my truck. More
first maintenance since purchase Service Advisor Jean went out of her way to answer all questions and make this experience a pleasure. I would recommend her, she will take good care Service Advisor Jean went out of her way to answer all questions and make this experience a pleasure. I would recommend her, she will take good care of you. More
Matthew was just great - as usual! Matthew is one of the best Service Managers I have had the pleasure of dealing with. He is polite, knowledgeable and most helpful. He goes out of hi Matthew is one of the best Service Managers I have had the pleasure of dealing with. He is polite, knowledgeable and most helpful. He goes out of his way to help the customer. More
Service appointment I made an apt for an oil change and recall for my 2015 Trax and it was all taken care of in a timely manner and everyone was very friendly & professio I made an apt for an oil change and recall for my 2015 Trax and it was all taken care of in a timely manner and everyone was very friendly & professional. Robert Wolf was my service advisor and was excellent in handling my service call. More
My problems with the car were fixed and I was kept informed. Jean was my customer rep. She did a fine job and kept me informed about the status of the repair. They were able to fix the problem, and work around Jean was my customer rep. She did a fine job and kept me informed about the status of the repair. They were able to fix the problem, and work around my schedule. I appreciated the courtesy van ride both ways. More
Great Henry did an amazing job, and as always goes above and beyond to help. He is by far the best tech I have ever had. Henry did an amazing job, and as always goes above and beyond to help. He is by far the best tech I have ever had. More
All was fine All went well, this was a recall for software update. The service was done on time with no problems. I was satisfied with everything. A good time was All went well, this was a recall for software update. The service was done on time with no problems. I was satisfied with everything. A good time was had by all More
Great friendly staff. Friendly comfortable place. Great showroom. All staff very helpful and could tell they enjoyed their jobs. Enjoyed looking at all the classic cars Friendly comfortable place. Great showroom. All staff very helpful and could tell they enjoyed their jobs. Enjoyed looking at all the classic cars on the showroom floor. More
Fast, Friendly, the best! I called up my longtime service advisor (Victor Morales) late in the day, told him the issues I was having and he said bring it in. Upon arrival Vict I called up my longtime service advisor (Victor Morales) late in the day, told him the issues I was having and he said bring it in. Upon arrival Victor came out to great me, he asked a few questions and said the car would be ready in no time. As discussed, the issues were corrected and the car was ready the next day to include a car wash. I have never been disappointed with the service I have received at Sands Surprise. They have an outstanding service department beginning with their service advisors, in my case it's always been and will continue to be Victor. He's the man! More
Henry is great! Straight talk no bull! I will only deal with Henry for all my service needs. I also want to tell you about Andrew Pennington he was my sales person wh Straight talk no bull! I will only deal with Henry for all my service needs. I also want to tell you about Andrew Pennington he was my sales person when I purchased my 2013 Traverse. When he knows I'm in the dealership for service on my vehicles he always comes by to see if I need anything or just say hi. I consider Andrew and Henry my friends. More