Sands Chevrolet - Surprise - Service Center

great experience Matt was very helpful. Made sure my needs were taken care of. Just a good experience. I will definitely us them in the future for my truck service. Matt was very helpful. Made sure my needs were taken care of. Just a good experience. I will definitely us them in the future for my truck service. More

Timely and Professional Service. My A/C compressor went out and everyone in Arizona knows that is not a good thing. Sands Chevrolet saw me first thing that morning and had my car bac My A/C compressor went out and everyone in Arizona knows that is not a good thing. Sands Chevrolet saw me first thing that morning and had my car back to me in short order and at what I believe to be a fair price. My Service Advisor (Jean) went above and beyond to assure my comfort from donuts, to courtesy rides, to routine status calls. About as good an experience as one could hope for. I have a history with Sands and have always had excellent service. More

service they didn't call me when the work was done . actually the work wasn't done.i am st5ill waiting for the parts to come in.its been over a month,. i don they didn't call me when the work was done . actually the work wasn't done.i am st5ill waiting for the parts to come in.its been over a month,. i don't think sands would be waitin this long More

Oil change Ken promised my sub at 10:15 but I got it at 10:14. How close can you get. Perfect. You also make good coffee and have good cookies. In addition I e Ken promised my sub at 10:15 but I got it at 10:14. How close can you get. Perfect. You also make good coffee and have good cookies. In addition I enjoyed the cookies I received when I bought my 2014 suv. More

Awesome service Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to give me a ride, but looking at all the old and new Corvettes in the showroom was amazing! Nice job! More

Fantastic Customer Service!!! I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going o I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going on with my vehicle and when he wasn't there, Ken kept updating me on the status of my car. Although there was some complications with my car they made the process smoother and hassle free with there communication skills! Overall the customer service and the service they did to my car was EXCELLENT!!!!! More

One happy camper. I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointmen I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointments are always kept on time. I have the greatest service provider. He is professional, pays attention to detail, and makes sure that everything is taken care of when I bring my truck in for service. Sands cares enough about there customers to follow up there visit with a courtesy call to make sure you were satisfied with their service and if not what they need to do to improve. In my book they are a class act. More

Thorough Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the status of my car.Good service!!!! More

Excellent I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. More

Always Great Service ! Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Jake my service advisor is to be commended for working with me and the service team on how to identify and resolve the problem. Sands has always done a great job on my vehicle.!!!!!! More