Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Courtesy and very helpful Rep was very helpful..He researched my warranty coverage and saved me a lot of money. When I go to the dealership, every one is very upbeat and so hel Rep was very helpful..He researched my warranty coverage and saved me a lot of money. When I go to the dealership, every one is very upbeat and so helpful. I always take my car to this dealership for anything it needs. More
very helpful service and fast the experience was great. so great that i scheduled an additional service for next week. all were very courteous. thank you for all you do. the experience was great. so great that i scheduled an additional service for next week. all were very courteous. thank you for all you do. More
Not Right I took my 2016 Chevy Sonic in for it's first Free Pit Stop. After a 5200 - 6 week road trip, I informed the Service Scheduler that the Cruise Contro I took my 2016 Chevy Sonic in for it's first Free Pit Stop. After a 5200 - 6 week road trip, I informed the Service Scheduler that the Cruise Control (Installed at the Dealer) Wasn't working. I was unable to use the Cruise Control, during the entire 5200 mile trip. This was the main reason, I decided to trade in my 2013 Chevy Sonic, which wasn't equip with a Cruise Control. I informed him I did get a error code # 84. He said, he tested the Cruise Control at different Speeds from 65 to 80 miles an hour and it worked fine. I find it hard to believe Nothing could be done, I will just have to drive it until it repeats what it did and drive it back to the dealer, if I am Several Hundred miles away, as I was when I used it for the first time in New Mexico. Also I get the On-Star Report today and the 2 left tires have 37 pounds of air in them and to 2 rights tires have 38 pounds of air in them. I have put maybe 15 miles on the car since Pit Stop was completed. So much for their checking the Air pressure. I have hated ever buying this car from Sands Chevrolet every day since purchase date of May 4, 2016. I was treated wrong right from the start. They lied to me and lost my paperwork, for starters. I am telling everyone never to deal with Sand Chevrolet. More
response and call back I left a message and was called back within 30 min. to set up an appointment for the next day. She was able to look up what I needed to do for the rec I left a message and was called back within 30 min. to set up an appointment for the next day. She was able to look up what I needed to do for the recall and set me up with a service at the same time. Also when I came in the battery had went out so it needed to be changed at that time. I was completed in about 4 hours. More
Great job Great experience from Jean the service writer to Bob who took me home and picked me up the next day when the repair was completed. Took as much pain Great experience from Jean the service writer to Bob who took me home and picked me up the next day when the repair was completed. Took as much pain as they could out of a broke car experience! More
All went very well All work was done well and on time, Robert took good care of me. I like the fact that I got a ride home and back as we only have one car All work was done well and on time, Robert took good care of me. I like the fact that I got a ride home and back as we only have one car More
truck was seviced and washed in 45 minutes price and service was excellent Bryan has always been a good service advisor enjoy looking at the cars on display in the showroom convenient t price and service was excellent Bryan has always been a good service advisor enjoy looking at the cars on display in the showroom convenient to su for service More
New truck was serviced and washed in a very timely manner I brought my truck in to have the Artic Blast refrigerant additive added to my truck. I was talking to Matt Morzella and he said that he used in in I brought my truck in to have the Artic Blast refrigerant additive added to my truck. I was talking to Matt Morzella and he said that he used in in his personal truck and additive made a difference. Matt and Victor Morales have been great service advisors with advice for my truck. More
was able to get in right away I like the costumer service that was given ,they were able to get me in right away I had no problem every one was friendly. I like the costumer service that was given ,they were able to get me in right away I had no problem every one was friendly. More
Amazing workers Every time I need my vehicle serviced, I know it's in good hands at Sands Chevy. I always ask for Matt M. and am never disappointed in his wonderful c Every time I need my vehicle serviced, I know it's in good hands at Sands Chevy. I always ask for Matt M. and am never disappointed in his wonderful customer service and professionalism. My Kia Sportage is always taken right in and is done in a timely manner. When I pick it up, not only is it serviced, but its been washed and vacuumed. I can't thank Matt enough for all the great things he does for me! More