Sands Chevrolet - Surprise - Service Center

2.5 hours for an oil change? Had a 9am appointment for an oil change. Confirmed when making appointment this should only take an hour right? Said yes maybe hour and fifteen with Had a 9am appointment for an oil change. Confirmed when making appointment this should only take an hour right? Said yes maybe hour and fifteen with wash - ok cool! Arrived on time for appointment - two and a half hours later!!! It was done!! For an oil change, seems excessive! No real explanation given as to why took so long. Things happen I get it, but this isn't the first time this has happened here. What's the point of having an appointment? More

Sands Family Sands Chevrolet has always treated us like family. I've bought my last 3 vehicles from them. Service department is always the best. Thank you! Sands Chevrolet has always treated us like family. I've bought my last 3 vehicles from them. Service department is always the best. Thank you! More

Very professional!! Very fast and professional... I had my oil changed and the treatment I received was amazing. Robert was so accommodating and the treatment I was 5???? Very fast and professional... I had my oil changed and the treatment I received was amazing. Robert was so accommodating and the treatment I was 5????? More

Service Was an oil change. Good service. Friendly. Dropped off and pick up was quick and easy. Have always been happy with the service at Sands Chevrolet. Was an oil change. Good service. Friendly. Dropped off and pick up was quick and easy. Have always been happy with the service at Sands Chevrolet. More

Best Sevice for my car Honestly I always look forward to coming here for service since I have had bad experiences with other places. They really treat people well here. Honestly I always look forward to coming here for service since I have had bad experiences with other places. They really treat people well here. More

Oil change Very polite and professional. Waiting room is nice and comfortable. Coffee and doughnuts too. I don't like the finance dept at all. I would never buy Very polite and professional. Waiting room is nice and comfortable. Coffee and doughnuts too. I don't like the finance dept at all. I would never buy another car from them due to the finance dept sketchy ways of adding stuff in but the service dept is excellent. More

Service Once again, like always jake always takes care of my needs, always professional and straight forward doesnt chain you around,.glad i can always count Once again, like always jake always takes care of my needs, always professional and straight forward doesnt chain you around,.glad i can always count on him with my vehicle needs More

Very professional Great communication, job was done in a timely manner and done right. They even located other repairs under warranty that I wasn't aware of. Great communication, job was done in a timely manner and done right. They even located other repairs under warranty that I wasn't aware of. More

Service to our 2014 Chevy Silverado 2500 HD CREW CAB I took our 2014 Silverado 2500HD in for Service at Sands Chevy service Dept. Michael Jajou was my Service writer he made sure I had it back the same d I took our 2014 Silverado 2500HD in for Service at Sands Chevy service Dept. Michael Jajou was my Service writer he made sure I had it back the same day and with in a few hours as well !! Michael Jajou & Service MGR Steve Bullock made sure any Concerns I had were taken care of as well !!! With the best Professional customer service possible !!! More

Corvette service Had an issue, took the car in and problem was better, but not completely resolved. (As witnessed by servcice personnel) They told me to take it home a Had an issue, took the car in and problem was better, but not completely resolved. (As witnessed by servcice personnel) They told me to take it home and they'd get back to me. Haven't heard from them and problem still persists and getting worse. Been a week.... Guess I'll call them. not what I was expecting. More