Sands Chevrolet - Surprise - Service Center

repair Thank You Cliff and bodyshop personal, and Jake he's the one that always takes care of my car. They are awesome. Thank you all Thank You Cliff and bodyshop personal, and Jake he's the one that always takes care of my car. They are awesome. Thank you all More

Service observations. Please call me for a detailed explanation. I don't wish to take the time to type it out here because I find these surveys usually don't go anywhere. I Please call me for a detailed explanation. I don't wish to take the time to type it out here because I find these surveys usually don't go anywhere. If you are truly interested in my feedback, call me at (602) 538-7275 and I will be happy to explain everything. Thank you. More

NOT your typical dealer service shop: HONEST, FAIR and GOOD I can't say enough about the high level of customer service and workmanship that I have enjoyed at Sands Chevrolet in Surprise for the past 8 years. I can't say enough about the high level of customer service and workmanship that I have enjoyed at Sands Chevrolet in Surprise for the past 8 years. Everyone that I have had the pleasure of dealing with from the Service Manager Steve, to service consultants Brian and Victor, these are some of the most honest people you'll ever meet in working with a dealer's service department. I tell people all the time that this is NOT YOUR TYPICAL dealer service department and they have earned that reputation with me again and again consistently over the years with both trucks and cars. They should be made the industry standard that all other dealer service departments strive to achieve. More

Jean Jajou did an outstanding job. Jean's the best! Jean Jajou was a delight to work with as always. We put together a plan to get my services completed for the 90,000 mile checkup. Due to my time con Jean Jajou was a delight to work with as always. We put together a plan to get my services completed for the 90,000 mile checkup. Due to my time constraints I wasn't able to get everything done now so will be back to have the remaining item done next month. I was able to relax in the showroom while my service was being done and while there was able to read about the 2018 Equinox. It's definitely on my wish list! I've always been pleased with my experience at Sand's Chevrolet in Surprise, AZ and have recommended it to 2 other friends for consideration of the purchase of their own Equinox. They have traveled in mine and were very impressed. Thanks for your work. More

Brian got it taken care of I took my issues to my new CSR. I clearly explained the issues I was having and he did what he needed to do (go straight to the GM rep with pictures) I took my issues to my new CSR. I clearly explained the issues I was having and he did what he needed to do (go straight to the GM rep with pictures) to get my main concern addressed. More

Thank you Jean Jajou Jean is excellent in customer service. Mr passenger seat replacement was done in a timely manner. My wife and I love our 2017 Equinox. Thanks, tom Jean is excellent in customer service. Mr passenger seat replacement was done in a timely manner. My wife and I love our 2017 Equinox. Thanks, tom ann herrera More

Woke up to a dead battery in my car. Called Henry Smith to explain my issue. He got me right in got my battery changed and I was good to go. He had cables checked to make sure corosion di Called Henry Smith to explain my issue. He got me right in got my battery changed and I was good to go. He had cables checked to make sure corosion did get to cables. More

Oil change Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but o Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but overall it was a great experience More

Awesome Everytime I go in for as service or help everyone there is amazing and helpful. Very friendly and knowledgeable. I would highly recommend them for ser Everytime I go in for as service or help everyone there is amazing and helpful. Very friendly and knowledgeable. I would highly recommend them for service and purchases. I have bought all my vehicles from them. More

Excellent service from Justin Gray Very professional and courteous. I bring both my vehicles there and am satisfied every time. I sent my wife and daughter to drop off our car and my wi Very professional and courteous. I bring both my vehicles there and am satisfied every time. I sent my wife and daughter to drop off our car and my wife was blown away with the service. Had a problem with an oil change my 2nd visit and it was taken care of no questions asked. More