Sands Chevrolet - Surprise - Service Center

Great service Ken did a phenomenal job keeping me posted on the status of my vehicle and also accommodating the fixing of my non folding drivers side mirror. He pr Ken did a phenomenal job keeping me posted on the status of my vehicle and also accommodating the fixing of my non folding drivers side mirror. He provided a through recommendation of the fluid flushes for the entire vehicle. Will be back for fluid flushes and tires in the near future. More

We Absolutely Love Jean My husband and I absolutely loved the service we received from Jean. She took such good care of us by going the extra mile!!! She even Facetimed with My husband and I absolutely loved the service we received from Jean. She took such good care of us by going the extra mile!!! She even Facetimed with my husband to show him some repairs that needed to be done. We will request her every time!! Thanks Jean!! More

It was a 10. Karo (my service writer) was very professional and friendly. He kept me updated through the whole process of my Corvette being serviced. I'd give hi Karo (my service writer) was very professional and friendly. He kept me updated through the whole process of my Corvette being serviced. I'd give him a 10. Question, why isn't Karo listed below under service? More

Simple and convenient I felt valued as a customer and owner, from the time of the initial phone call (a day before a holiday) thru completion of service on my vehicle. Serv I felt valued as a customer and owner, from the time of the initial phone call (a day before a holiday) thru completion of service on my vehicle. Service Advisor Jean Jajou, was friendly, courteous, calm and proactive to all my needs. It has been a very long while, since experiencing good, let alone great customer service. Thank you Jean! I will be a returning customer and will certainly recommend all fellow car owners. More

Very Helpful Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely mann Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely manner. More

Very satisfied I was scheduled with my normal service advisor, Henry. Every thing was done thoroughly and in a reasonable amount of time. Henry is the reason I com I was scheduled with my normal service advisor, Henry. Every thing was done thoroughly and in a reasonable amount of time. Henry is the reason I come back More

Nice clean shop The service on my truck was very nice. One thing I do not like about the dealership is, I like to look at new cars while I'm waiting. Unfortunatel The service on my truck was very nice. One thing I do not like about the dealership is, I like to look at new cars while I'm waiting. Unfortunately, all this dealership has in the showroom is new corvettes and a lot of old cars. It is too hot in Phoenix in July to be walking around outside looking at new cars. I do not understand why they do not put one of each type of car in the showroom? Keep 2 or 3 of the old cars and move the rest to a museum. Put cars that I can buy in the showroom! More

Awesome Service advisor was outstanding. Excellent. He ecplained everything to me gave me suggestions for followup and future services Awesome!Service center Service advisor was outstanding. Excellent. He ecplained everything to me gave me suggestions for followup and future services Awesome!Service center was very crowed but yhey completed my service within a reasonable time and even provided shuttle service while I waited More

Service adviser pressure cooker I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soi I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soiled and beaten up by the time I leave. More

My car looks great , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork with the service center. I got there at 515 as I know the service center closes at 6p so I drove 30 miles out of my way both ways, 1hr of my time wasted, and had to put more gas into my rental car because of this. They couldn't release my car to me as the service center can't go over the body shop paperwork??? Maybe communication could of been a lot better!! I dropped my car off with 3/4 of gas and when I was able to pick it up the next day, it had less than 1/2 a tank? More