Sands Chevrolet - Surprise - Service Center

Accommodating, pleasant Service and employees were great!! I appreciated the driver who took me to my home while i waited for my car. Very courteous and entertaining. Service and employees were great!! I appreciated the driver who took me to my home while i waited for my car. Very courteous and entertaining. More

Your service was high quality all around. I am from out of state and brought my Chevy truck in for servicing. Jean was my contact. She was very friendly and professional and immediately made m I am from out of state and brought my Chevy truck in for servicing. Jean was my contact. She was very friendly and professional and immediately made me feel at home. I was pulling a trailer and needed a part to get my air conditioner running - it's very hot in your part of the country - and she went out of her way to help me get the part while the truck was being serviced. I know she didn't have to do that but it was very much appreciated. The work provided was completed quickly and correctly (this has not been the case elsewhere). I will (in fact I already have) recommend your dealership to others in your area. Thanks, Dave More

Great customer service. Your dealership is the best. We have all our cars serviced here and have always been satisfied. Ken always provides great service. He is very profe Your dealership is the best. We have all our cars serviced here and have always been satisfied. Ken always provides great service. He is very professional More

Very professional in every way. Happy to have excellent service on my vehicle. Thanks for the coupon for the service on my vehicle. I have always received professional service from S Happy to have excellent service on my vehicle. Thanks for the coupon for the service on my vehicle. I have always received professional service from Sands and will continue to have my vehicle serviced there. Bryan is the best service rep I have ever dealt with and always ask for him when I call. He is excellent and the main reason I will continue to have my vehicle serviced there. More

Dont do business with this company Your service department told me i needed a repair costing over $3000 for a new timing chain because 1-2 of the teeth were broken. Turns out this truck Your service department told me i needed a repair costing over $3000 for a new timing chain because 1-2 of the teeth were broken. Turns out this trucks timing chain doesnt have teeth. Took for second opinion turns out it was a shprted out wire harness that caused the same error code. I would never do business with your company. I plan on letting as many people as possible know your company tried to take advantage and lie to me. More

Service Brian was very professional when I needed explanation of the car's recall. He suggested that I have my car serviced at the same time. He called me to Brian was very professional when I needed explanation of the car's recall. He suggested that I have my car serviced at the same time. He called me to explain other service work he recommended. My biggest problem was the shuttle home. 5 customers needed a ride and it was quite a lengthy ride. More

Great customer service I recommend your dealership first to everyone who asks me Jake an Andrew are my go to guys for all my service an car purchases I recommend your dealership first to everyone who asks me Jake an Andrew are my go to guys for all my service an car purchases More

Over charged for an oil change My 24 year old took my vehicle in for an oil change. Had a $50 coupon to use toward the oil change. When it came time to pay the bill, they said they My 24 year old took my vehicle in for an oil change. Had a $50 coupon to use toward the oil change. When it came time to pay the bill, they said they applied another coupon and still charged $35. It doesn't cost $85 for an oil change. After the car got home and I found out about the charge, I went back to get a full refund. It appears they were trying to take advantage of a young adult who isn't familiar with the games auto dealers play! I will be sure to teach him better before he goes to buy a vehicle from an auto dealer so he knows the games auto dealers play on inexperienced individuals. The women behind the billing counter were the ones that over changed. When discussed with Michael Jajou over the phone, he was very rude. Did not have a problem with Robert Wolf. More

Wonderful Polite and great customer service. A pleasure to bring my car in for service. Waiting area comfortable. My grandson enjoyed the donuts and old cars! Polite and great customer service. A pleasure to bring my car in for service. Waiting area comfortable. My grandson enjoyed the donuts and old cars! More

Amazing customer service! Every time I come in there to get my car serviced, Henry is always upfront with me with what needs to be done. I dont every feel like I'm being told t Every time I come in there to get my car serviced, Henry is always upfront with me with what needs to be done. I dont every feel like I'm being told to get something done when it doesn't. So thank you Henry! More