Sands Chevrolet - Surprise - Service Center

Very well satisfied with management and service department. Service advisor Robert Wolf was very helpful, and always is. I am thankful for management's assistants in the problem that we had with our warranty. A Service advisor Robert Wolf was very helpful, and always is. I am thankful for management's assistants in the problem that we had with our warranty. All work is always completed in a very professional manner. More

Awesome service & people Always a pleasure. Thank you Matt Sands is by far the best dealership around & you always feel important and her the best of care. Thank you all Always a pleasure. Thank you Matt Sands is by far the best dealership around & you always feel important and her the best of care. Thank you all More

Very prompt and very good work. Henry do an excellent job. Excellent. What else is there to say. Henry and his team always do a good job for me. I have brought three different Corvettes in for service, and Excellent. What else is there to say. Henry and his team always do a good job for me. I have brought three different Corvettes in for service, and have always been very satisfied. More

Fast work I previously took my car in because of a leak in the dealership found the leak but a few days later the car continue to leak. I took my car back in a I previously took my car in because of a leak in the dealership found the leak but a few days later the car continue to leak. I took my car back in and Justin told me that he would get it in as soon as he could because the problem should've been fixed the first time. I received a call a couple hours later stating that there was another part that was leaking right next to the previous leak. This part was covered under warranty like the other and taken care of very quickly by the dealership. Justin was very friendly and worked on getting my car back as soon as he could. I was very pleased with my service that day More

Perfect service The service department at sands Chevrolet is amazing always timely and friendly. When calling and speaking with Bryan he always is easy to work with a The service department at sands Chevrolet is amazing always timely and friendly. When calling and speaking with Bryan he always is easy to work with and knows exactly what I need and I never have to get a second opinion More

Tires Had four new tires and alignment as well as LOF. Everything excellent except was told work would be finished around 1:00 (8:00 am appointment) but p Had four new tires and alignment as well as LOF. Everything excellent except was told work would be finished around 1:00 (8:00 am appointment) but paperwork wasn't done until 3:30 pm. More

Great experience He greeted me at the door who is kind and friendly answered all my questions and then some here revised me of all the things that I needed done set u He greeted me at the door who is kind and friendly answered all my questions and then some here revised me of all the things that I needed done set up a time. And was very helpful. Thank you Ken at Sands Chevrolet! More

Always Happy With Surprise As usual, the service was friendly and fast. Jean explained everything that would be checked and let me know what was done. I never feel in the dark As usual, the service was friendly and fast. Jean explained everything that would be checked and let me know what was done. I never feel in the dark when dealing with this service center. More

Service Supreme Had SS in for oil service, tire rotation and two recalls. Was promised work completed in two hours and Matthew delivered along with a washed vehicle. Had SS in for oil service, tire rotation and two recalls. Was promised work completed in two hours and Matthew delivered along with a washed vehicle. More

No quality control Started out great, made an appointment for service and tires to be replaced, got a loaner, went to a doctors appointment. Returned loaner and picked u Started out great, made an appointment for service and tires to be replaced, got a loaner, went to a doctors appointment. Returned loaner and picked up my car. The car was supposedly washed but had mud behind the wheel wells. What can you expect for a free wash. When I got home and checked my email Onstar notified me that my air pressure in my tires was low. I checked it on the app and that was right, Woke up the next morning and the Service Tire Monitoring light was on. Brought it back in and they told me no problem , we can just reset it. We will exchange the regular air for nitrogen, it is better. OK so I wait 20 minutes and they drain and refill the tires. Recommended pressure 36 psi all tires are filled to 35. Tech told me there is no difference. For 1200.00 and so much of my time I should have left with properly inflated tires and a clean car. Tire monitoring system reset and no worries. I can go to any tire chain or repair shop for close enough. I pay dealership prices for dealership quality. Not happy. Plus they told me that my alignment was off when I had the tires aligned. Funny it just passed an alignment check 500 miles ago at the last oil change. I now don't believe they ever check it at an oil change. More