Sands Chrysler Jeep Dodge RAM

An Educational Approach Prior to visiting Sands, I called with a question. Joe Lyons took my call. After our chat, I planned on requesting him as our sales person. My plan Prior to visiting Sands, I called with a question. Joe Lyons took my call. After our chat, I planned on requesting him as our sales person. My plan went well. Joe took an educational approach. He explained everything in detail to guide our decision, not just to buy or not, but also if it was the right vehicle for us. More

Service I made an appointment to see why check engine light was on and was told that I needed a catalytic converter and that it was not covered by my warranty I made an appointment to see why check engine light was on and was told that I needed a catalytic converter and that it was not covered by my warranty. I then called the dealership where I purchased the car and questioned them as to why it was not covered and was told that it should be but, to be sure, I should call and get the part number and call to verify. He gave me the number to call and then I called Sands for the part number. The lady who answered told me that she couldn’t get it for me, and that the person I was assigned to wasn’t there, but assured me that the service manager would call me back by the next day and explain why it wasn’t covered. I repeated that I only wanted the part number and she said he’d give it to me. The next day I received a voice message, not from a manager, but from the original person that I was assigned to who said that she saw that I made several inquiries (I only called them once for the part number) and that she had told me several times that it would not be covered. I did not appreciate the attitude I was given. All in all, Sands is okay but a little more training in customer service is needed. More

Trade in was quick and easy thanks to joe and rose They made it so easy to trade in my car. Thank you! I recommend this dealership to anyone looking to upgrade their vehicles, new or old. They made it so easy to trade in my car. Thank you! I recommend this dealership to anyone looking to upgrade their vehicles, new or old. More

The 3 T's 1. Terrific salesman Greg Seip and all the other terrific personnel we met. 2. Terrific truck inventory. 3. Terrific, simplified purchasing of our n 1. Terrific salesman Greg Seip and all the other terrific personnel we met. 2. Terrific truck inventory. 3. Terrific, simplified purchasing of our new truck. More

Fun shopping experience, great deals!!! We showed up at the dealership shopping for a Wrangler Unlimited one hour before closing. They gave us all the time we needed and did not rush us. We We showed up at the dealership shopping for a Wrangler Unlimited one hour before closing. They gave us all the time we needed and did not rush us. We drove 2 wranglers and really liked one. We weren’t even going to make a purchase that evening, but the dealership made us an offer we couldn’t refuse and we bought our wrangler that evening! This was the 4th dealer we had visited over the past 30 days and the second dealer we had visited that day. None of the other dealers made us any reasonable offers despite our willingness to buy with a good deal. Would any of the previous dealers had made us even a reasonable offer, we would have been driving one of their Wranglers! Sands was over an hour from our home, but we are sooo happy we gave them a chance to earn a new loyal customer! More

fun and easy enjoyed the experince with all from matt to rose and especially greg with there professional attention to us. they restored the fun back to car buyi enjoyed the experince with all from matt to rose and especially greg with there professional attention to us. they restored the fun back to car buying for us again.thank you and looking forward to doing business in the the future! More

Car buying made easy!! Car buying without all the hassle, bait & switch and every other horror story you hear when Car shopping. Working with Joe from Sands and the rest of Car buying without all the hassle, bait & switch and every other horror story you hear when Car shopping. Working with Joe from Sands and the rest of his professional staff was nothing short of an absolute pleasure. Providing a great price from the start and working over the course of his vacation to accommodate my purchase schedule. Joe your passion and dedication to providing the best customer service showed from start to finish and streamlined the entire process. I couldn’t be more thrilled with my car and look forward to working with you when it comes to upgrading the Jeep. More

The best car buying experience I have ever had! Jimmy Mack and Rose were very helpful, and made my experience quick and easy! Thank you so much! You have earned a life long customer in me! Jimmy Mack and Rose were very helpful, and made my experience quick and easy! Thank you so much! You have earned a life long customer in me! More

Great deal They are a very friendly dealership. They went out of their way to make the deal. We worked with Gary Seip he is very knowledgeable and interested in They are a very friendly dealership. They went out of their way to make the deal. We worked with Gary Seip he is very knowledgeable and interested in you.. When we need another car we will deffentaly shop here. More

Easy buying I have purchased many new vehicles and sands is the easiest to deal with. We got a great deal and the service department is tops. I have purchased many new vehicles and sands is the easiest to deal with. We got a great deal and the service department is tops. More