Sands Chrysler Jeep Dodge RAM - Service Center
Quakertown, PA
845 Reviews of Sands Chrysler Jeep Dodge RAM - Service Center
I love the service department. It's a rare that you find a place that you can trust to fix the issue and create new ones. The service is outstanding and they try to accommodate an It's a rare that you find a place that you can trust to fix the issue and create new ones. The service is outstanding and they try to accommodate and work with your schedule. More
Came in to have alignment correct after new tires. D the team had me in and out quickly ... Amy is the reason why I will go no where else D the team had me in and out quickly ... Amy is the reason why I will go no where else More
Came in to have alignment correct after new tires. D the team had me in and out quickly ... Amy is the reason why I will go no where else D the team had me in and out quickly ... Amy is the reason why I will go no where else More
Great experience at Sands! Excellent and friendly customer service. Excellent and professional service on my Jeep Compass. Thank you Sands! Excellent and friendly customer service. Excellent and professional service on my Jeep Compass. Thank you Sands! More
Always get great service! Never a long wait and the service advisors are very informative thank you! Never a long wait and the service advisors are very informative thank you! More
For the 10 years, I’ve owned my ram pro master very satisfied with your service satisfied with your service More
I always have a great experience here. The staff is friendly and knowledgeable and doesn’t force sell things you do not need. The staff is friendly and knowledgeable and doesn’t force sell things you do not need. More
This visit was the one that finally fixed the truck, or I believe so. Back in January I had dropped off for a recall and a door issue only when very cold out. Recall was done but had a warning on the dash wh believe so. Back in January I had dropped off for a recall and a door issue only when very cold out. Recall was done but had a warning on the dash when picking up and door issue was not looked into or something done to it. So then in February, because loaners were very hard to come by, finally had warning on dash resolved and at least a part was put on order for the door issue. Couldn’t just wait for the part to come in so then had to wait until another loaner was available which got put off again because it became “unavailable”. Finally had a loaner to pick up. Next day didn’t get an update to then learn the wrong part was ordered but somehow have the correct one the next day. So then, finally, after three months had passed, the vehicle was back up to perfect condition. Working as a BMW mechanic for 10 years I can get why people become annoyed and don’t want to come back. Kenneth is a fantastic writer/service advisor but gets let down by the techs and shop policy. Good thing I had video taped the problem to push for something to be done. Stellantis products aren’t cheap and if it comes done to service, I and any lux/european brand can blow you guys out of the water. But thank you guys for finally getting to it. So now I have to wait until next winter to verify the repair, which for any mechanic, 9 months is a long time for validation. Everyone makes mistakes but this all could have been taken care of in one visit which is what I aim to do every time. Thank you for your time, Brian. More