Sands Chrysler Jeep Dodge RAM - Service Center

Great Service, picked up our promaster as scheduled. They got it back to us very quick. With this pick up service we will buy all our new vehicles at Sands. Thanks so much. They got it back to us very quick. With this pick up service we will buy all our new vehicles at Sands. Thanks so much. More

Great dealership to work with—-Great communication with customers and very knowledgeable staff—would recommend to everybody customers and very knowledgeable staff—would recommend to everybody More

My car was kept for (2) days and it took til 3pm the second day to tell me “they could not duplicate the issue” which is nonsense, so then they “forced” the Jeep to have the error and then came back wit second day to tell me “they could not duplicate the issue” which is nonsense, so then they “forced” the Jeep to have the error and then came back with an estimate of $934 to replace both batteries, assuming that would resolve the issue. After arguing the cost (as I googled lower parts costs while on the phone) I refused the service, but was charged $200 for YOUR time, with no regard for my inconvenience. I then took the vehicle to another battery shop this morning, for them to discover that my primary battery tested GOOD and there is NO auxiliary battery in my car. I have been bringing my jeep to your service dept for 2.5 years and was contemplating the purchase of a new jeep, but that is now changed. More

Everyone went out of their so I can have the upmost service, great team effort to get approval from my car service contract service, great team effort to get approval from my car service contract More

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Very disappointed. They are supposed to have express oil changes. I stopped in around 11:15 on a Friday and was told it would be over a 2 hour wait and would I like t They are supposed to have express oil changes. I stopped in around 11:15 on a Friday and was told it would be over a 2 hour wait and would I like to make an appointment for 2:00 which I did. When I got there at 2:00 I was told again it would be at least a two hour wait. I had to leave because I was scheduled to work that evening. Made an appointment for Monday. Was an extra trip . Not happy with this dealership. Never had this type issue when I bought a car from Bergey's More

Amy and the entire service team have been refreshingly professional and friendly. This has been my first experience with Sands service and I couldn't be more impressed. professional and friendly. This has been my first experience with Sands service and I couldn't be more impressed. More

Very helpful and customer focused. Kept me updated and informed about all services needed and completed. Done well and quickly. Kept me updated and informed about all services needed and completed. Done well and quickly. More

Thank you Lexi for your quick service and professionalism. You were very polite and kind. Thank you for all your help. professionalism. You were very polite and kind. Thank you for all your help. More

Amy monitored the situation and communicated back to us several times each week. Our wrangler was in your shop since late December and was just returned back the 2nd week in February. several times each week. Our wrangler was in your shop since late December and was just returned back the 2nd week in February. More