
Sangster Motors, Inc.
Wenatchee, WA
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Staff from the time I called an made an appointment was very polite an knowledgeable! When the transmission did not come in as scheduled they communicated ASAP an followed up as needed! very polite an knowledgeable! When the transmission did not come in as scheduled they communicated ASAP an followed up as needed! More
Great work. Kept me informed about the repairs the whole way through the job. Gave me money saving options so that I could decide what would be best for me way through the job. Gave me money saving options so that I could decide what would be best for me More
I have enjoyed doing business here for years. It is a family owned business that makes me believe I am one of the family. They truly hold the customer as being very important! And no pushy sales tactics family owned business that makes me believe I am one of the family. They truly hold the customer as being very important! And no pushy sales tactics! More
I want to thank all the service team at Sangsters Motors for providing a professional and outstanding service here in our valley. Definitely recommend Sangsters Motors! for providing a professional and outstanding service here in our valley. Definitely recommend Sangsters Motors! More
Incredible customer service, support and friendly staff. The job is always done fast and great ! The job is always done fast and great ! More
Had service performed on my Sierra pickup. Staff was very friendly and helpful. The work was completed in the time requested. The only issue was the cost for a part they had to order for me wound up b very friendly and helpful. The work was completed in the time requested. The only issue was the cost for a part they had to order for me wound up being about $25 more expensive than I had been quoted and I did not know that until I paid the bill. Not a huge issue since I had to have the part anyway; just caught me by surprise. Overall, a good experience and will certainly continue to use their service department. More
Great local family owned dealership. Very community Great local family owned dealership. Very community supportive and involved. 5 Star service at point of sale following great service department. Great local family owned dealership. Very community supportive and involved. 5 Star service at point of sale following great service department. More
Painless process to trade in two cars and purchase newer rig. The staff is great and extremely accommodating. rig. The staff is great and extremely accommodating. More
Service department went above and beyond to make sure car was fixed and really stuck with quality and pricing. Hard to find dependable service. Great job was fixed and really stuck with quality and pricing. Hard to find dependable service. Great job More
This is for the service department... I finally made it This is for the service department... I finally made it in about a failing AC Control unit on my 2019 GMC Canyon after calling in about it in June This is for the service department... I finally made it in about a failing AC Control unit on my 2019 GMC Canyon after calling in about it in June 2021 to verify 3-year warranty not realizing that my milage would exceed the warranty guidelines by the time I brought it in as I was only thinking about the 3-year timeframe (not the fault of the dealership as I only asked about the 3-years in regards to the failing part). I was less than happy with the situation when I received the work order quote in the misunderstanding (admittedly me) and I mentioned I had called in about it before (I think I said 90 days but it was actually more like 5 months after reviewing) and the service manager came out from his office after overhearing the conversation and said he would see what could be done as I was 3k miles out of warranty. The Sangster Motors service manager called GM to see if they would be willing to cover it and GM agreed to cover up to or most of the repair with a small deductible/co-pay on my part. I cannot tell you how grateful I am to do business with someone who will go to bat for customers when misunderstanding on the customer's part is in play, making the effort is why I come back time and time again. I appreciate what this business brings to the region. Dave Y. More