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Santa Cruz Toyota
Capitola, CA
458 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
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Showing 458 reviews
Verified Customer
July 13, 2025
They couldn't get the "maint req'd" light off; then check 1 of 4 possible problems, a malfunctioning oil pressure sensor, a faulty oil filter, an issue with the oil change reminder system itself, or a faulty 1 of 4 possible problems, a malfunctioning oil pressure sensor, a faulty oil filter, an issue with the oil change reminder system itself, or a faulty fuse. If I need a new "ODO TRIP" light switch let's handle it. I went to the dealer b/c the light was on, it was time for an oil change. I recently added oil but I did not clean the filter. I went THERE b/c I wanted it done right. Also, a part was ordered for me, for a repair of my clock. Never heard from them. I called. No one called back. More
by Julie Z
Employees Worked With
Other Employees :
There was a service rep not listed here. She was friendly.
July 12, 2025
I really liked the service representative. Service department seems geared to upsell. Expensive. The driver who took me to and from my house was also friendly and excellent. Service department seems geared to upsell. Expensive. The driver who took me to and from my house was also friendly and excellent. More
by Kirk Allen
Employees Worked With
I don’t remember the service representatives name
July 12, 2025
Excellent thorough and attentive service. Hunter was great, extremely professional and helpful. The ride service was very efficient and comfortable. Hunter was great, extremely professional and helpful. The ride service was very efficient and comfortable. More
by michaelmcgannon
Employees Worked With
Hunter
July 12, 2025
They have nice staff. Very attentive . Transportation services were quick and efficient. Nice drivers. Good snacks Very attentive . Transportation services were quick and efficient. Nice drivers. Good snacks More
by rhodajane.rb
Employees Worked With
Robin mike, Schulz. And guy that came to my rescue
July 12, 2025
Really helpful day and friendly. Would recommend them and proudly advertise them in the state of Texas Would recommend them and proudly advertise them in the state of Texas More
by snewberry927
Employees Worked With
July 12, 2025
I bought a 2025 Rav 4, Max Peck was my sales person…he was so patient and accomodating was so patient and accomodating More
by sdkahn
Employees Worked With
Other Employees :
Max Peck in sales and Dom in window tint
July 12, 2025
I have bought 6 RAV 4s and the sale man Chuck has always been the man I buy from. The people always look good care of me been the man I buy from. The people always look good care of me More
by chriscellarius
July 12, 2025
I watched a service person try to up sell an old couple ~$3,000 worth of additional service on a Toyota with 65,000 miles that had recently had its 60k service completed. ~$3,000 worth of additional service on a Toyota with 65,000 miles that had recently had its 60k service completed. More
by barnold.consult
Employees Worked With
Not listed. I used Service dept.
