Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Cruz Toyota
Capitola, CA
480 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you.
Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day.
Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage.
Please Contact Us should you have any questions. Thank you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 483 reviews
July 12, 2025
Really helpful day and friendly. Would recommend them and proudly advertise them in the state of Texas Would recommend them and proudly advertise them in the state of Texas More
by snewberry927
Verified CustomerEmployees Worked With
July 12, 2025
I bought a 2025 Rav 4, Max Peck was my sales person…he was so patient and accomodating was so patient and accomodating More
by sdkahn
Employees Worked With
Other Employees :
Max Peck in sales and Dom in window tint
July 12, 2025
I have bought 6 RAV 4s and the sale man Chuck has always been the man I buy from. The people always look good care of me been the man I buy from. The people always look good care of me More
by chriscellarius
July 12, 2025
I watched a service person try to up sell an old couple ~$3,000 worth of additional service on a Toyota with 65,000 miles that had recently had its 60k service completed. ~$3,000 worth of additional service on a Toyota with 65,000 miles that had recently had its 60k service completed. More
by barnold.consult
Employees Worked With
Not listed. I used Service dept.
July 12, 2025
I really liked the service representative. Service department seems geared to upsell. Expensive. The driver who took me to and from my house was also friendly and excellent. Service department seems geared to upsell. Expensive. The driver who took me to and from my house was also friendly and excellent. More
by Kirk Allen
Employees Worked With
I don’t remember the service representatives name
July 11, 2025
The gentleman who helped me - with a dog on his desk - was so extremely rude to a customer who came in seeking help with his new purchase. The staff member belittled, dismissed and gaslit the customer, th was so extremely rude to a customer who came in seeking help with his new purchase. The staff member belittled, dismissed and gaslit the customer, then shockingly proceeded to talk xxxx about this customer to other staff members. For 20 mins. It was appalling. Toyota can do better. More
by Abbye
Employees Worked With
Justin?
July 10, 2025
It's really sad to me that my key for my Prius cost me $650. I understand that that's what it cost and I just have to cough up the money..... But still, I can't help but have to give a bad review because $650. I understand that that's what it cost and I just have to cough up the money..... But still, I can't help but have to give a bad review because it feels like why are we making keys that cost people $650 when there are people that don't have food to eat in the world. And mind goggles. More
by shannonnataf
Employees Worked With
