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Sapaugh GM Country
Herculaneum, MO
1,884 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,884 reviews
September 26, 2011
I'm a very picky buyer and Gary worked with me throughout 2 years to find the right car for me. Gary always made sure we were in contact with each other, through email or a phone call. This was my first purc 2 years to find the right car for me. Gary always made sure we were in contact with each other, through email or a phone call. This was my first purchase at Sapaugh, but because of Gary's outstanding customer service, I will be back in the future. Thank you Gary for your patience and not being a "pushy" saleman. I love the 2012 Cruze!!! More
by sshatch
Employees Worked With
Gary Nestor
Helpful September 19, 2011
Gary was great. He was very helpful and very Gary was great. He was very helpful and very professional. I would buy another car from Sapaugh and from Gary in a minute. This is my 2nd car bo Gary was great. He was very helpful and very professional. I would buy another car from Sapaugh and from Gary in a minute. This is my 2nd car bought from Sapaugh. I am a customer for life. More
by Wifeofstanley
Employees Worked With
Gary Nestor
September 13, 2011
I was not looking to buy new, so I picked a used one out online, and worked with a person thru emails. I had to drive 2 hours to the dealership, so they told me the car would be there. When I arrived, they online, and worked with a person thru emails. I had to drive 2 hours to the dealership, so they told me the car would be there. When I arrived, they told me someone had just put a deposit down on the used car I wanted, but they had plenty of new ones to choose from. I was already aggravated, but he promised to "make it right." Kevin was a nice guy, but he was a new one, and wasn't experienced. Lets just say that there was one problem after another. Kevin did try his best, and we left that evening in a new car, and were promised a free spoiler, like one we saw if we brought it back. Then when I went to pick it up after it was finished, it wasn't the right spoiler, and I was highly disapointed. So let me just say, that the dealership itself isn't the greatest, but I was very happy with my new car. Service after the sale stinks, but so far I love my new Malibu so the hassel was, I guess worth it. More
by mallen8891
Employees Worked With
Kevin Stanfill
September 13, 2011
Sapaugh is a great place to purchase a vehicle. This was by far the best buying experience that we have ever had. We felt like Mr. Nestor was truly working in our best interest. He was friendly, involved by far the best buying experience that we have ever had. We felt like Mr. Nestor was truly working in our best interest. He was friendly, involved and willing to go the extra mile! We will definately be back!! Thank you so much. We love our new car!!!!! More
by boyster123
Employees Worked With
Gary Nestor
September 07, 2011
The salesman was very knowledgeable and not pushy at all. I feel he worked out the best deal we could get. And I got a fair price on my trade in. I feel he worked out the best deal we could get. And I got a fair price on my trade in. More
by cookn96
September 05, 2011
On the whole, we never look forward to the process of buying a car. But, I will have to say that Mr. Bryan Ogle made it very pleasurable. He was very knowledgable and just made the whole experience enj buying a car. But, I will have to say that Mr. Bryan Ogle made it very pleasurable. He was very knowledgable and just made the whole experience enjoyable. Then, we went to see Mr. McCarthy and that too, was pleasant. He helped us get a low interest rate and a payment we can live with. I would recommend Sapaugh Motors to anyone, mostly because of the people we were dealing with. We have not ever bought a new car from any place else and we will continue to buy from Sapaugh Motors. More
by shellybutchwilliams
Employees Worked With
Bryan Ogle and John McCarthy, Bryan Ogle
September 01, 2011
My husband and I traded in our 2010 Pontiac G6 for a 2007 Cadillac CTS (this was our second purchase, our G6 was also purchased from Sapaugh) three months ago. Two months afer the purchase, we love the car, Cadillac CTS (this was our second purchase, our G6 was also purchased from Sapaugh) three months ago. Two months afer the purchase, we love the car, but unfortunately the gas mileage is horrible and we were told by the salesman that the car was front wheel drive when it is rear wheel drive. We have a 10 month old daughter and need front wheel drive. My husband called Sapaugh and explained the situation, which the salesman informed him it would not be a problem and to come in to Sapaugh. My husband spent three hours on a Saturday to find out that actually there is nothing they can do. Very disappointing since every radio/TV commercial states "you love your car or bring it back and we'll make it right". Talk about false advertising, what a joke. Not only had this been our second purchase, but our family and friends who referred us have purchased multiple vehicles from Sapaugh. I even referred my brother only months before we bought the Cadillac, he purchased a vehicle and his salesman told him we would receive a $100 referral. When we asked about this while purchasing the Cadillac, the salesman told us we would have to take it up with my brother's saleman. Sapaugh may do a lot of things right, but they just lost a customer and the referrals. More
by jkeich02
Employees Worked With
Purchased from Dave Fisher, talked to Gary Nestor after purchase
August 28, 2011
My purchase of a new vehicle and financing went very smoothly and efficiently. Each rep was professional, courteous and went over the cars features with me, so that I would have a comfortable ride home smoothly and efficiently. Each rep was professional, courteous and went over the cars features with me, so that I would have a comfortable ride home. A follow up phone call to ensure my satisfaction was made the following day. Sapaugh's employees worked as an efficient team which is pleasant to be a part of such teamwork. Thank you, Olive Oyl More
by sdolive
August 27, 2011
Gary was a professional person throughout the sale and help with getting us the best deal possible. He made us feel comfortable! My wife was treated excellently! help with getting us the best deal possible. He made us feel comfortable! My wife was treated excellently! More
by Adam Grindstaff
Employees Worked With
Gary Nestor
August 27, 2011
Gary was very helpful and knowledgeable. We were very please with him as our saleman. We would recommend him to all our friends. We felt very pleased with all the service we received. please with him as our saleman. We would recommend him to all our friends. We felt very pleased with all the service we received. More
by flowscat
Employees Worked With
Gary Nestor
