Sarant Cadillac

2016 ATS 2.0T Leased a 2013 ATS 2.0T, and returned a 2nd time this year for a 2016 ATS 2.0T. Sarant is a competitive dealership and provides a classy "new car" exp Leased a 2013 ATS 2.0T, and returned a 2nd time this year for a 2016 ATS 2.0T. Sarant is a competitive dealership and provides a classy "new car" experience. No game show hosts here.... I dealt with Jim Rapp, Antonio and Tommy. They are professional gentlemen, and because of my experience with them I have recommended Sarant in the past, and would continue to do so. Keep it up Sarant. More

Fantastic Picked up my ats today love it Dominic was great so very helpful he along with the staff made this a very easy process I would highly recommend Domi Picked up my ats today love it Dominic was great so very helpful he along with the staff made this a very easy process I would highly recommend Dominic and the sarant dealership Thank you so much More

Leased new Cadillac SRX This is the 6th vehicle I've leased from Sarant Cadillac. I can"t even think of going anywhere else. I've shopped around in the past but there is no c This is the 6th vehicle I've leased from Sarant Cadillac. I can"t even think of going anywhere else. I've shopped around in the past but there is no comparison in service. If you want impeccable service and the best deal possible I would highly recommend Sarant and their salesman Dominick. He is an asset to the company and I would never buy or lease from anyone else. More

Accommodated the complaint The service department reviewed our complaint and made amends. Happy to see they are trying to maintain good customer relations. Hopefully our future The service department reviewed our complaint and made amends. Happy to see they are trying to maintain good customer relations. Hopefully our future experiences are good ones :) More

"Sorry, not our problem....." We went with Sarant for my husband's CTS4 even though the payments would be $10 more/month than another estimate we received, because we THOUGHT the s We went with Sarant for my husband's CTS4 even though the payments would be $10 more/month than another estimate we received, because we THOUGHT the service would be superior. One month after taking our car home and less than 1,000 miles later, one of the tires developed a bubble and had to be replaced. Even though this is clearly a tire defect (on our brand new car), our salesman, Mark Rosen and the service department told us this is not their problem and we will have to pursue a claim with the tire manufacturer on our own. This would be understandable if the car wasn't so new! This is our first GM car in more than 25 years - we definitely thought - it's time to buy American! Our experiences with European car dealerships (when there have been issues) were more along the line of, "what can we do to make this an easy experience for you?" Very different from - "it's not our problem...." Not happy :-( and no longer considering the SUV for myself when my lease is up in September! More

Excellent Service Jim Rapp at Sarant Cadillac is the most kind, honest and helpful gentleman in the car business. Jim took the time needed to help us with our decision Jim Rapp at Sarant Cadillac is the most kind, honest and helpful gentleman in the car business. Jim took the time needed to help us with our decision. I have family in the car business and Jim is by far the nicest. At the end of our purchase we felt like he was part of our family. More

great my lease was up with my 2013 ATS which i got such a great deal i figured it would be my first and last Cadillac but i was wrong Mr.Antonio Centeno wo my lease was up with my 2013 ATS which i got such a great deal i figured it would be my first and last Cadillac but i was wrong Mr.Antonio Centeno worked his butt off and i left with a 2016 ATS just a great experience along with the help of Mark Rosen i would and do recommend Sarant to all More

Best car buying experience yet Two words. Mark Rosen. This guy puts other car sales people to shame. He's patient, well informed, knows his product and puts zero pressure on you Two words. Mark Rosen. This guy puts other car sales people to shame. He's patient, well informed, knows his product and puts zero pressure on you to make a decision. I've been elsewhere and this experience was top notch. He spent loads of time figuring out our best option and explained all the features on the car the day we picked it up. He even helped us set up the On Star account and processed our Costco Auto paperwork. Finance manager Tommy was also a pleasure and took care of things quickly and efficiently. Highly recommended. More

Outstanding experience Mark Rosen, Thank you for providing a no pressure, honest and professional experience. Your knowledge and patience allowed me as much time and as man Mark Rosen, Thank you for providing a no pressure, honest and professional experience. Your knowledge and patience allowed me as much time and as many questions as I needed before making my decision. You delivered as promised More

Excellent experience It was time to replace my 2013 SRX. I returned to Sarant and picked exactly the car I wanted from their large inventory. This was my second purchase f It was time to replace my 2013 SRX. I returned to Sarant and picked exactly the car I wanted from their large inventory. This was my second purchase from the dealership. Jim Rapp and Tom Sabbatino made it an easy transaction, taking care of all of the details and delivering our new 2015 SRX at a fair price. More