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Sarant Cadillac - Service Center

4.9

181 Lifetime Service Reviews

4339 Hempstead Tpke, Farmingdale, New York 11735

181 Reviews of Sarant Cadillac - Service Center

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October 19, 2018

"Repair of CUE system"

- lisrx

Came in today for replacement of the CUE screen. I was in at 7:30 and out by 8:20. CUE seems to be fixed. Excellent service!

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Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 19, 2018

"Great service"

- Shoe

I set up a appointment online a few days before. I arrived a little before my time. I sat down with Service manager Joe I went to lounge area while waiting for the car All was taken care of in what seemed like a brief minute, and they came to get me . It was a smooth experience

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Recommend Dealer
Yes
Employees Worked With
October 18, 2018

"Great"

- pope_richard

 By checking the box to the left and clicking "Submit" below, you expressly agree to DealerRater's Terms of Use and further certify that you are not associated with a dealership or service center, past or present, nor is anyone in your family. If a review is found to be posted by an employee of a dealership, or a relative of an employee of a dealership, DealerRater reserves the right to blacklist the dealership and post a consumer alert on their review page.

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Recommend Dealer
Yes
Employees Worked With
October 18, 2018

"Service"

- StanleyS

First time for service. Joe Mistretta greeted me at entrance took down the information, changed oil and filter, rotate tires. all this was completed in one hour.

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Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joseph Mistretta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Freddie Rollo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 17, 2018

"service well done"

- CARLGRILL4

i brought my car in for a safety recall but a difficult to diagnose problem occurred the day before my appointment. i described it the best way i could and maurice pereira must have read my mind. my transmission was adjusted and he got me out quickly. i always have a great experience at sarant.

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Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2018 -

Sarant Cadillac responded

Thank you for coming back to see us again! We are glad that everything got taken care of so quickly and easily. The next time you need anything, let us know!

October 17, 2018

"Back again... same problem. "

- A_LIGHTS69

Brought my car in again for the same issue. Hoping that it’s fixed once and for all? Rolled in at 7:30am, without an appt, taken in right away and provided with a courtesy car and out the door.

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Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Maurice Pereira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2018 -

Sarant Cadillac responded

Thanks for giving us 5 stars! We will work hard to make sure all the issues get taken care of. Please let us know if there is anything else you need!

October 17, 2018

"excellent service"

- jones-coppola

When I drove into the service department, I was promptly greeted. Maurice was friendly and quickly prepared the necessary paperwork. The service was done in a flash.

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Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 19, 2018 -

Sarant Cadillac responded

Thanks for the great review! We're glad to hear your service visit was so pleasant. Let us know if there is anything else we can do for you!

October 16, 2018

"Loved my Visit"

- debhick

2nd time better than the 1st - wonderful service!!! Courteous, Accommodating, Fast Service, and the coffee is Great (lol) - Can wait till next time ! I don't know the name of the gentleman that initially took the ar but he was so nice!!!! I left tip for them as well !!!

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Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 17, 2018 -

Sarant Cadillac responded

Thank you for the awesome review! We are glad to have gotten even better from your first visit. We will continue to strive to improve on this great experience. We look forward to serving you again!

October 15, 2018

"TOP NOTCH QUALITY SERVICE"

- derisib

Service is always top notch at Sarant. Had an oil change done and had forgotten that NY inspection was also due, but luckily Maurice noticed and had it done!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 17, 2018 -

Sarant Cadillac responded

That's what we like to hear! We appreciate you trusting your vehicle with us to get the best quality service. We're delighted to know that Maurice made sure you were set to go, so you could have peace of mind as well. If you need anything else, please let us know. We appreciate your business and look forward to seeing you on your next visit!

October 12, 2018

"Exceptional Experience "

- RPENN4STONE

My service experience was beyond my expectations. I received a loaner vehicle, was kept abreast of the status of my repairs and my vehicle was returned within the time frame I was given. I would recommend Sarant to anyone interested is purchasing or servicing their Cadillac. I am an extremely happy customer

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 16, 2018 -

Sarant Cadillac responded

That's excellent! We want every customer to feel comfortable and informed at every step of the service process. Thank you for visiting us, and we look forward to working with you again in the future!

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