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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,545 Reviews

1,545 Reviews of Sarant Cadillac - Service Center

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May 23, 2022

Always easy to get an appointment, staff friendly and knowledgeable. I have been dealing with Warrant for years and recommend them when friends are looking for a car. More

by RSMA1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience and recommend us to your friends. We value your business and look forward to seeing you on your next visit!

May 23, 2022

Reliable and exceptional service. Well trained technicians that know there stuff. Always ready to help you with any automotive problems. No job is to big or to small, their staff can More

by Cournelius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Sarant Cadillac responded

Thanks Cournelius, we are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

May 22, 2022

My car was making a noise that most folks would not agree is an issue . Your service department did Find the issue and set an N appointment to repair. More

by DQPUGLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team. Please let us know if there is anything else we can do for you!

May 18, 2022

I have been at Sarant since 2005. Always a pleasure. Everyone is so accommodating. From the sales department to the service department. More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy sabitino, Maurice Pereira
May 18, 2022 -

Sarant Cadillac responded

Thank you for leaving a review, Mimi! We appreciate your continued loyalty and business. Have a great day!

May 18, 2022

Good Customer Service. Everything was explained Downside was. hit with a credit card surcharge, if I was notified this when I booked the appointment I would have bought a More

by qnieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Sarant Cadillac responded

Thank you for the feedback, we appreciate every bit of input possible as it helps us better our service. Have a great day.

May 17, 2022

In spite of the fact that it could not be repaired that day, Tony in service, was good enough to set up a date when a loaner car could be arranged More

by JLENTERNY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Sarant Cadillac.

May 17, 2022

Whenever I drop my car off for service, I always get excellent and timely service. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Sarant Cadillac responded

We pride ourselves on customer service, so it is great to hear that everything went well! Have an awesome day, Kevin!

May 16, 2022

Excellent customer service and the woman sitting at the desk in the showroom sings which is great entertainment while waiting. More

by BARS6011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you have any further questions, please give us a call. We're always happy to help!

May 15, 2022

Your service department is top notched with the Joe mistretta and that’s the reason why I come to Sarant to get my cars Serviced More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Sarant Cadillac responded

We are glad to hear that our staff was able to take care of everything for you! We're always here if anything else ever comes up. Have a great day, Len!

May 16, 2022 -

Len responded

You Too

May 14, 2022

Service employees are always helpful, courteous and professional. However, on my recent emergency service call on May 13th due to a broken window, My request for a loaner; due to previous obligations I More

by annamstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Sarant Cadillac responded

Anna, thank you for taking the time to leave us your feedback and we are sorry to hear that you were not fully satisfied with your recent visit. We apologize for the inconvenience of being without a loaner vehicle and appreciate you bringing the experience to our attention. Should you have any further details you’d like to share or discuss, do not hesitate to reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your convenience. We hope to have another opportunity to serve you again soon!

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