Savage 61 Chrysler Dodge Jeep RAM - Service Center
Reading, PA
229 Reviews of Savage 61 Chrysler Dodge Jeep RAM - Service Center
Flat tire I had my van towed to Savage 61 late on Sunday night, I notified them early Monday morning that my son had an early morning doctor's appointment that I had my van towed to Savage 61 late on Sunday night, I notified them early Monday morning that my son had an early morning doctor's appointment that he couldn't miss that same day and I couldn't believe it when they called me an hour later to tell me that the vehicle had been repaired and was ready to be picked up, they even volunteered to bring it to me if necessary. I love this dealership and would never consider going anywhere else for service. Great Job and thank you very much your hard work is appreciated. More
Awesome place Came here to have my car fixed that another dealership messed up. They were very professional and very helpful through it all. Thank you for everythin Came here to have my car fixed that another dealership messed up. They were very professional and very helpful through it all. Thank you for everything. More
Great experience I was very pleased with the help that I received. Every one was very professional, helpful, kind, nice, and over all they were simply amazing. I could I was very pleased with the help that I received. Every one was very professional, helpful, kind, nice, and over all they were simply amazing. I couldn't asked for any place better. More
Looking into upgrading my car while my car is being serviced Had a great experience with Bob. I gave him a hard task of bringing down a new car payment to where I needed it to be, and while it finally ended up Had a great experience with Bob. I gave him a hard task of bringing down a new car payment to where I needed it to be, and while it finally ended up higher than I desired, and I was not able to trade in for a new vehicle, Bob did all he could to work the #'s down as much as he could. Remainder questions will be answered upon satisfactory engine repair service from your service dept. More
Awesome Service Came in for an oil change and service was super fast! Thanks Martin for getting me an appointment so quick! Also, you can't beat the price! Thank you Came in for an oil change and service was super fast! Thanks Martin for getting me an appointment so quick! Also, you can't beat the price! Thank you Savage 61 staff! More
Lacking Customer Service I went in for service at Savage 61 because a few people I know recommended me to. However, I went and left with a sour taste in my mouth. I felt very I went in for service at Savage 61 because a few people I know recommended me to. However, I went and left with a sour taste in my mouth. I felt very unwelcomed as soon as I walked in the girl at the desk I think her name was Mattie didn't even look up from her cell phone to help me. I wasn't acknowledged until John came over and greeted me, he was very helpful by the way. Anyways I sat there and waited for them to finish with my oil change, and when my car was finally done the same girl came over, and seemed very annoyed to have to talk to me. I just felt like I was a pest that was taking up her time. If you ask me that is very unprofessional and made Savage 61 look like an unpleasant place to get your work done. Not my best visit, perhaps some work on politeness and customer service would be helpful! More
New Customer I came in to get an overall idea about how savage works, and look at there options. Bob Care assisted me he was very nice and thorough. He explained e I came in to get an overall idea about how savage works, and look at there options. Bob Care assisted me he was very nice and thorough. He explained everything I needed to know about Davage 61 and how the financing went. I did not leave with a care but I'm sure to come back.. great customer service! More
Headlight needed to be replaced Just got a bill of $379 to replace the headlight on my jeep. Car is not even 3 years old. Had checked at autozone because I usually replace them mys Just got a bill of $379 to replace the headlight on my jeep. Car is not even 3 years old. Had checked at autozone because I usually replace them myself. Cost of bulb was $139. But Jeep has made self replacement impossible. More
Excellent Service!! I was in need of an oil change and inspection. I didn't have to call for an appointment because Kevin calls to remind me, sets up the appointment, th I was in need of an oil change and inspection. I didn't have to call for an appointment because Kevin calls to remind me, sets up the appointment, then picks up and delivers my Jeep. My initial sales experience was awesome, and every time I've been back for service has been the same. I can't imagine that I will ever visit another dealership for any reason. More
Always a great experience! We were tired of all the other dealerships giving us the run around. Savage is super friendly, has awesome customer service and makes everything e We were tired of all the other dealerships giving us the run around. Savage is super friendly, has awesome customer service and makes everything easy with no surprises. I can't imagine going anywhere else!. . More